Sales Director: Manages Sales Management and Account Management Teams

Full-time

What We Do WITH Employers

We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.

Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.

This key player is the direct liaison between the client and internal teams of supplier

Job Responsibilities

The Sales Director successfully meets program initiatives by supporting the client relationship, leading the program sales team, and recommending and deploying improvements to the campaign's operation.

Client Relationship

- Possess thorough knowledge of software industry client and this type of business environment.
- Understand how the client will evaluate our performance quantitatively and qualitatively.
- Establish program/campaign deliverables which Supplier commits to providing client through relationship.
- Provide strategic insight and direction to program management and client as needed to improve performance/productivity of client programs.
- Work directly with the client and internal departments during all phases of a program to ensure that the client’s expectations are met or exceeded.
- Contact each client on a frequency basis to check his or her "satisfaction level."
- Provide frequent update to Supplier leadership on status of clients programs.
- Ensure that all program timelines and deliverables are met.
- Identify and document SOP's (Standard Operating Procedures)



for program.

Sales Management

- Ensures a team of inside sales representatives, via their inside sales managers, meet several and varied individual and collective sales goals, metrics and standards.
- Know all inside sales manager roles and responsibilities; serve as back-up when needed.
- Recruit, hire, train, mentor, and coach sales managers.
- Schedule weekly team meeting to review/discuss team objectives demonstrating leadership with strong motivational, mentoring/coaching skills.
- Conduct frequent in-person one-on-one reviews with all Inside Sales Representatives to ensure inside sales managers comply with sales process and procedures, generate successful outcome against the compensation plans, reinforce best practices and overcomes areas of weakness.
- Play a crucial role in ensuring that the inside sales managers adhere to and deliver key guidelines set by The Human Resources Department, including, but not limited to performance management and retention initiatives.
- Ensure that members of the sales manager team follow processes, provide all deliverables to the client in a timely manner, respond to client requests in a timely manner, and provide overall valuable customer service.
- Communicate new processes and capabilities to inside sales managers and direct them on how they can apply these to their existing teams.
- Generate results with team by effectively leveraging “Cross Functional Partnerships” within their peer group, client community and company management structure while meeting needs of internal and external customers.
- Shows initiative by solving problems and suggesting improvements,



to continually produce better results for and increase satisfaction among Company clients.
- Pays close attention to detail, setting an example on the importance of quality in their work.
- Is organized and efficient, and meets any specified due dates set by management.

Program Improvement

- Provide executive summary material needed for Quarterly Review for clients.
- Review program quantitative results and ROI with program management ROI.
- Consistently look for ways to improve upon program results, and document what works for future reference.
- Conduct ongoing analysis of client programs, identify potential red flags in programs, and take appropriate action.

- Direct all program team members to similarly look for ways to continually improve program results.

Qualifications

- College degree in business administration, marketing or similar
- Five years or more Client Services, Business management experience
- Eight years or more marketing and sales leadership experience
- Business acumen and more than three years P&L; and budget responsibility
- Knowledge and experience working within a solution-selling or consultative-selling methodology
- Experience with enterprise software solutions, software licensing arrangements and the workings of large, complex organizations
- Advanced knowledge of our client’s products, service, culture and means of doing business
- Entrepreneurial drive and work ethic
- Knowledge, appreciation and successful experience working with “Virtual Teams” to accomplish objectives
- Strong focus on customer and partner satisfaction
- Excellent presentation and communication skills, both written and verbal
- Demonstrated effectiveness with personal ethics and integrity

No Phone Calls/Emails etc please those chosen for an interview will be contacted

We look forward to receiving your application!
All your information will be kept confidential according to EEO guidelines.

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📌 Sales Director: Manages Sales Management and Account Management Teams (Mississauga)
🏢 Entire Hire
📍 Mississauga