LA - Richmond Hill, 420 Hwy 7 East,, Richmond Hill, Ontario, Canada
Job Description
Posted Tuesday, July 28, 2026 at 4:00 a.m. | Expires Saturday, August 8, 2026 at 3:59 a.m.
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
This position will provide general reception duties and administrative support to all staff and clients at Achev's Language Assessment Centre locations in York, Simcoe, Durham regions and itinerant locations as required to meet funder obligations and client needs on a casual basis.
DUTIES AND RESPONSIBILITIES
Assist assessment staff and provide front desk support at Language Assessment Centers.
Attentively greet clients and visitors to the center and ensure they are attended to in a timely manner.
Answer phones promptly and minimize messages going to voice mail.
Ensure that client phone messages are returned swiftly
Schedule and monitor appointments using the HART s and OneClient System
Confirm client appointments and reschedule appointments as needed
Update client information in HARTs
Perform a variety of clerical duties including filing, typing, photocopying, faxing, confidential record keeping, and document distribution in accordance with company policies and procedures.
Record and distribute accurate meeting minutes, action items, and follow-up documentation in a timely manner.
Kindly receive clients and respond to emails/phone calls in a positive and professional manner
Actively refer client requests to appropriate staff
Assist in the administration and monitoring of online assessments via web/portal
QUALIFICATIONS
Solid fluency in English and other languages an asset
Secondary education with training in office technology
Knowledge of Achev and other programs relating to community and settlement programs in York, Simcoe and Durham regions
Excellent communication skills, both verbal and written, to interact with a wide range of individuals in a variety of situations which often require tact, diplomacy and discretion
Experience in customer service
Good interpersonal skills, cultural sensitivity, problem-solving and self-managing organizational skills
Ability to communicate in other languages is an asset
Computer-literate with proficiency in MS Outlook, MS Office and databases such as HARTS and statistical record keeping
Sensitivity to the diverse needs of adult learners and the multicultural community
Advanced working knowledge of Microsoft Excel, including data entry, spreadsheet management, sorting and filtering, formulas, data validation, report generation, and basic data analysis.
Experience working with databases, client management systems, data tracking, statistical reporting, and record management.
Provision of satisfactory Criminal Record Check required
Must be able to work online/remotely as needed
Available to work days, occasional evenings and Saturday shifts
Reliable vehicle and willingness to work out of multiple designated sites an asset
Hourly rate: $25.75
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.
We’re looking to welcome people to our diverse, inclusive, and authentic workplace.We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free.
LA - Richmond Hill, 420 Hwy 7 East,, Richmond Hill, Ontario, Canada
#J-18808-Ljbffr
📌 Administrative Assistant (Ontario)
🏢 Achev
📍 Ontario