We are seeking a dynamic and detail-oriented Business Process Data Analyst to join our team! In this pivotal role, you will harness your analytical expertise and technical skills to optimize business processes through data-driven insights. Your energetic approach will drive continuous improvement initiatives, support project management efforts, and empower decision-makers with actionable intelligence. If you thrive in a fast-paced environment where innovation meets precision, this opportunity is perfect for you to make a meaningful impact!

Business Process Analyst (BPA) is responsible for analyzing, optimizing, and standardizing end-to-end business processes. The role partners with cross-functional teams to identify improvement opportunities, support system integration (ERP/IBP), and enable effective, scalable ways of working.

The role contributes to process design and transformation initiatives, leveraging business process expertise to support integrated and efficient solutions across the organization. Reporting to the Business Process Owner (BPO), the BPA actively supports defining and delivering the process roadmap for the department and/or function.

The BPA provides the analytical and documentation engine behind the BPO’s process design work. (S)he translates process direction set by the BPO into concrete artefacts (maps, Work Instructions, observation data, and analysis) and supports execution of shadowing, workshops, and continuous improvement activities on the ground.

The BPA does not own process design decisions; that accountability sits with the BPO. The BPA’s value is in rigorous,



detail-accurate execution that gives the BPO reliable material to design and decide with.

The BPMO is composed by 6 Business Process Owners (OTC, FTP, PTP, MTD, LOG and RTR) reporting to each department, and multiple Business Process Analysts who reports to BPO.

Compensation: $64,800-$81,000

Key Responsibilities
Business Process Management & Continuous Improvement
Monitor process blockers and ensure adjustment of corresponding data
Monitor data workflows and troubleshoot process-related issues
Contribute to the design and validation of standardized and optimized processes
Co-develop future-state process with BPO and/or other BPAs aligned with business and system capabilities
Keep the Work Instruction inventory current, flagging gaps or outdated content to BPO
Maintain mapping between Business Processes and underlying Operation processes / work instruction
Responsible to measure process adoption and attrition
Prepare materials for BPO forums, councils and steerco review under BPO direction

Data Governance and Quality
Help to define, develop, and document operational data processes, standards, and best practices
Action and drive completion within the business of data quality controls and standards




Manage the remediation of data audits and validations
Analyze data to identify trends, issues, and improvement opportunities
Responsible for the Operational Master Data quality for the department, support data quality and governance initiatives
Monitor process performance and proactively recommend enhancements

Stakeholder Engagement
Communicate insights and recommendations to support alignment and decision-making
Collaborate with Data Governance, IT BPEs, data analysts, and business units to align data initiatives with organizational goals
Provide training and support on data processes to end users.

Transformation, Change Management & Solution Enablement
Measure deployment readiness and process stabilization activities
Develop documentation and training materials, execute the training plan
Contribute to and support change management and adoption activities
Perform detailed analysis of system behaviors to identify root causes of process breakdowns
Extract, clean and analyze data to support BPO decision-making
Translate business needs into functional requirements
Support BPO and IT during design workshops, testing proposed configurations against designed process flow
Drive testing and validation activities (UAT)

People & Capability
Contribute to role-based "day-in-the-life" training content under BPO guidance
Coach and educate department staff on process and tools usage: floor support, one-on-one troubleshooting, and answering "how do I do this" questions as they arise
Deliver or co-deliver process /

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📌 Business Process Data Analyst, OTC*Analyste de données opérationnelles (Ontario)
🏢 IPEX
📍 Ontario