Senior Business Analyst - RQ11298

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 49 Place d'Armes, Kingston OR 222 Jarvis Street, Toronto, Ontario (Onsite)

Role Overview
We are seeking an experienced Senior Business Analyst to provide comprehensive I⁢ business analysis services supporting complex business transformation and systems development initiatives for the Ministry of Public and Business Service Delivery and Procurement. The successful candidate will work closely with business stakeholders, subject matter experts, project teams, and technology groups to analyze business challenges, define requirements, optimize processes, and support the implementation of technology solutions. This role requires strong expertise in business analysis for systems development initiatives involving rules engines, business process automation platforms, workflow management solutions, business rules definition, process modeling, data modeling, requirements engineering, and Agile delivery methodologies. Candidates with experience supporting healthcare or clinical environments, including healthcare claims adjudication, pharmaceutical processes, privacy/security requirements, and stakeholder engagement, will be highly preferred.

Role Snapshot
Requisition ID: RQ11298

Job Title: Senior Business Analyst

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 49 Place d'Armes, Kingston OR 222 Jarvis Street, Toronto, Ontario (Onsite)

Estimated Start Date: August 10, 2026

Estimated End Date: March 31, 2027

Contract Duration: 170 Business Days

Extension: Probable after initial mandate

Working Hours: 7.25 hours per day

Security Clearance: No Clearance Required

Key Responsibilities

Business Analysis & Requirements Management

Lead and conduct business analysis activities to assess client business problems, opportunities, and operational requirements.

Gather, analyze, document, validate, and manage business requirements throughout the project lifecycle.

Translate business needs into detailed functional and technical requirements for I⁢ solutions.

Develop and maintain:

Business models

Use case models

Use case surveys

Conceptual and logical data models

Process models

Data flow models

Business rules definitions

Functional requirements

Non-functional requirements

Test cases

Requirements traceability matrices

Business Process Automation & Rules Engine Solutions

Support systems development initiatives involving rules engines and business process automation platforms.

Define and document business rules, workflows, and decision logic.

Analyze existing business processes and identify opportunities for automation and optimization.

Develop requirements for workflow management solutions and automated business processes.

Collaborate with technical teams to ensure business requirements are accurately translated into system capabilities.

Business Process Improvement & Transformation

Apply business process re-engineering concepts to improve service delivery models and operational efficiency.





Conduct current-state and future-state analysis.

Identify opportunities for process improvement and recommend cost-effective solutions.

Support business transformation initiatives aligned with enterprise architecture standards.

Develop strategies, business cases, feasibility studies, and cost-benefit analyses.

Project Documentation & Governance Support

Prepare project approval documentation, policy approval documents, regulation change materials, and supporting project artifacts.

Develop documentation aligned with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.

Support quality assurance, system testing, and user acceptance testing strategies.

Develop test scenarios and validation plans.

Monitor project progress, identify issues, resolve problems, and provide reporting to stakeholders.

Healthcare & Clinical Solution Support

Support business analysis initiatives within healthcare or clinical environments.

Engage healthcare stakeholders and subject matter experts to understand business requirements.

Apply knowledge of healthcare privacy and security requirements during software development initiatives.

Support solutions involving healthcare claims adjudication, pharmaceutical processes, or related healthcare operations.

Stakeholder Engagement & Communication

Collaborate with business leaders, project teams, technical teams, vendors, and external stakeholders.

Facilitate workshops, interviews, JAD sessions, and requirement discovery meetings.

Prepare presentations, briefing notes, reports, and communication materials.

Communicate complex business and technical concepts clearly to diverse audiences.

Provide consulting support and maintain strong stakeholder relationships.

Required Skills & Experience
Skill / Experience Requirement Business analysis supporting systems development using rules engines or business process automation platforms Required Leading and conducting business analysis for complex business initiatives Required Requirements gathering, analysis, documentation, and validation Required Business modeling and process modeling Required Use case modeling and use case development Required Conceptual and logical data modeling Required Process flow and data flow modeling Required Business rules definition and workflow management requirements Required Functional and non-functional requirements documentation Required Developing test cases and supporting QA/UAT activities Required Agile development methodology experience Required Business process transformation and re-engineering experience Required Business case development and cost-benefit analysis Required Policy and business analysis experience Required Robust analytical,



problem-solving, and decision-making skills Required

Experience & Skill Set Requirements
Technical Skills - 30%

Experience supporting systems development using rules engines or business process automation platforms.

Experience developing:

Business models

Use case models

Conceptual and logical data models

Process and data flow models

Use case surveys

Test cases

Business rules definitions

Non-functional requirements

Experience working within Agile development environments.

Business Analysis Skills - 35%

Demonstrated experience leading business analysis activities for complex business and technology initiatives.

Ability to assess business problems and opportunities and translate findings into actionable requirements.

Experience applying business process transformation and re-engineering techniques.

Experience conducting analysis across different project phases and levels of detail.

Experience aligning solutions with Enterprise Architecture standards and governance processes.

Experience developing:

Project approval documents

Policy approval documents

Regulation change documentation

Business requirement documentation

Supporting project artifacts

Experience documenting requirements for:

Business rule automation

Workflow management solutions

Digital transformation initiatives

Experience developing QA strategies, system testing plans, and user acceptance testing scenarios.

Knowledge of business analysis practices, policy analysis, and data analysis techniques.

Healthcare Experience - 20%

Experience supporting healthcare or clinical business environments.

Experience engaging healthcare stakeholders and subject matter experts.

Understanding of privacy and security requirements for healthcare software solutions.

Experience supporting healthcare claims adjudication, pharmaceutical systems, or related healthcare processes.

Communication & Leadership Skills - 15%

Excellent verbal and written communication skills.

Strong stakeholder engagement, consulting, and negotiation abilities.

Ability to work collaboratively as part of multidisciplinary teams.

Demonstrated leadership experience supporting small and large teams, committees, or working groups.

Experience monitoring project progress, resolving issues, and reporting to business and I⁢ leadership.

Experience developing training materials, communication plans, and implementation support documentation.

Desired Skills

Experience with information retrieval tools and packages.

Knowledge of Information Management principles, policies, and practices.

Ability to translate business and data requirements into technology solution specifications.

Experience with business functional modeling and business event modeling.

Experience with structured, object-oriented, and Agile methodologies.

Experience using CASE tools for requirements documentation.

Knowledge of Accessibility for Ontarians with Disabilities Act (AODA) requirements and standards.

Awareness of emerging I⁢ trends and technologies.

#J-18808-Ljbffr

📌 Business Analyst - Senior (Ontario)
🏢 S M Software Solutions
📍 Ontario