Automotive Service Advisor – Go Dodge Surrey
Surrey, British Columbia – Schedule: Monday to Friday, 8:00 a.m.–5:00 p.m.—no evenings

Job Description
Go Dodge Surrey is looking for an experienced Automotive Service Advisor with hands‑on CDK Service experience.

You will guide customers through the complete dealership service process—from the initial vehicle write‑up and repair estimate through updates, approvals, and final delivery.

If you are organized, customer‑focused, and comfortable coordinating a busy flow of repair orders, this could be a solid next step in your automotive career.

Why This Role Stands Out

Monday-to-Friday schedule

No evening shifts

Expected annual compensation of $50,000–$85,000

Unionized position under the applicable CBA

Busy automotive service department

Three weeks of vacation in your first year

Health and dental coverage

Health and Lifestyle Spending Account

Ongoing training through Go Auto University

Career advancement through Go Auto’s promote‑from‑within culture

What You’ll Do

Welcome customers and identify their vehicle‑service needs

Open, manage, and document repair orders in CDK

Explain maintenance and repair recommendations clearly

Review estimates and obtain customer authorization

Coordinate repair progress with technicians, parts, and service management

Keep customers informed about repair status, costs, and completion times

Recommend appropriate maintenance based on vehicle needs

Follow up on declined work and future service requirements





Help resolve customer concerns professionally

Ensure repair‑order information is complete and accurate

Build long‑term customer relationships based on trust and reliable communication

What You Bring

Previous experience using CDK Service is required

Automotive service, dealership, customer‑service, or related experience

Strong communication and problem‑solving skills

Ability to manage multiple customers and repair orders simultaneously

Confidence explaining estimates and repair recommendations

Strong organization, follow‑up, and documentation skills

A calm and professional approach in a busy environment

Nice to Have

Previous Service Advisor experience in an automotive dealership

Chrysler, Dodge, Jeep, or Ram dealership experience

Experience with warranty, internal, and customer‑pay repair orders

Knowledge of dealership service performance measures such as CSI, customer‑pay sales, and hours per repair order

Why Go Auto?

Go Auto supports long‑term career development through ongoing training, internal advancement opportunities, and access to Go Auto University.

Three weeks of vacation in your first year, increasing with tenure

Health and dental coverage for you and your family

Health and Lifestyle Spending Account

Employee Investment Program with a guaranteed 10% return, with the potential for up to 16%, subject to program terms

Ongoing learning and career‑development opportunities

Ready to bring your CDK experience to Go Dodge Surrey?

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📌 Service Advisor (Go Dodge Surrey) (British Columbia)
🏢 Go Auto
📍 British Columbia