Elevate your customer service skills with OTIP Group of Companies as a hybrid Customer Service Representative in Wetaskiwin, AB. Respond to inquiries, resolve issues, and enhance member satisfaction daily.

As an integral part of the OTIP team, you will play a vital role in directly addressing clients' needs. This hybrid position requires at least three years of experience in personal insurance, as well as exceptional communication and problem-solving skills. Support clients through various channels and maintain confidentiality while providing quality service.

Key Responsibilities:
• Direct phone inquiries and written requests efficiently
• Resolve product and service-related issues proactively




• File insurance transaction documents and update manuals
• Complete endorsements, renewals, and cancellations as needed
• Attract potential clients and meet sales objectives

Requirements:
• AIC license required
• Minimum three years in personal lines insurance
• Fluency in French is mandatory
• Solid organizational and time management skills
• Knowledge of TAM and Portal is beneficial

Utilize your insurance expertise to enhance customer satisfaction and contribute to OTIP’s mission in Wetaskiwin.
#J-18808-Ljbffr

📌 Hybrid Customer Service Representative in Wetaskiwin (Alberta)
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Alberta