Elevate your customer service career with the OTIP Group of Companies (OGC) as a Bilingual Customer Service Representative. Support clients through effective communication while addressing their insurance needs and inquiries.

This role requires three years of experience in personal lines, particularly in automobile and property insurance. The ideal candidate possesses an AIC license and is working towards a CAIB 1 designation. You will directly handle telephone inquiries, resolve client issues, process transactions, maintain documentation, and mentor fellow team members on service standards.

Key Responsibilities:
• Handle phone inquiries and written requests efficiently
• Resolve product and service issues promptly




• Maintain thorough logs of insurance transactions
• Assist team members in understanding market rules
• Attract potential clients by showcasing products

Requirements:
• AIC license and experience with personal lines
• Solid communication skills in English and French
• Excellent problem-solving capabilities
• Proficient in Microsoft Office applications
• Strong organizational and time management skills

Foster client relationships through exceptional service and proven insurance knowledge at OGC.
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📌 Bilingual Customer Service Expert OGC (Alberta)
🏢 Orbit Insurance Services
📍 Alberta