Trail Appliances BC is seeking a proactive Customer Support Team Lead to guide the Sales Support Team – Pre Delivery from intake through delivery and installation, ensuring an exceptional customer experience. You will lead daily coaching, monitor KPIs, and drive onboarding and training initiatives to lift performance.
The role emphasizes teamwork, adherence to service standards, and continuous improvement, with a focus on delivering Best-in-Class service and maintaining Trail’s core values in
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📌 Sales Support Team Lead - Champion Customer Experience (British Columbia)
🏢 Trail Appliances BC
📍 British Columbia
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