Jul 31, 2026
CARING FOR THE BODY, MIND & SPIRIT SINCE 1869
London ACT 2
Parkwood Institute Mental Health Care - London, ON
Full Time
Salary Range: $32.45 - $38.19 /hour
The Peer Support Associate is a fully integrated member of the ACT multidisciplinary team. A non-clinical role, the Peer Support Associate will use their lived experience as a recipient of mental health services to share their personal and practical experience, knowledge, and 'first-hand' insight to benefit the team and its clients. The Peer Support Associate works directly with ACT clients to provide expertise about the recovery process, symptom management, and the persistence required by clients to live a satisfying life. This role collaborates with ACT team members to promote a team culture that recognizes, understands, and respects each client's point of view, experiences, and preferences. The Peer Support Associate will assist with maximizing client choice, self-determination and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation and support services. They will provide peer counseling and consultation to individual clients, families, and team staff; act as a liaison with community resources; carry out rehabilitation and support functions in alignment with the ACT model; and assist in treatment, substance abuse services, education, support and consultation to families, as well as crisis recognition and intervention.
Essential Qualifications Post-secondary diploma in a health related or social services discipline
2 years' experience working with individuals with severe and persistent mental illness




1 year experience in a similar role in community mental health is an asset
Related mental health experience in a community or hospital setting
Training in Peer Support Work
Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
Knowledge of educational principles for adults
Problem solving skills
Robust communication and facilitation skills both verbal, written and presentation
Collaborative skills in working with diverse groups
Strong observation skills
Strong organizational ability, critical thinking and goal setting skills.
Knowledge and experience applying the principles of Psychosocial Rehabilitation in recovery
Group leadership skills and experience
Awareness of signs and avenues of support for those at risk of suicide
Demonstrated ability to work collaboratively in a multidisciplinary team
Experience with Wellness Recovery Action Plans (WRAP)
Ability to observe boundaries, refrain from dual relationships with clients, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities




Demonstrated knowledge skills and ability to apply the core values and principles of peer support practice including but not limited to hope and recovery, self-determination, empathetic and mutual relationships, dignity, respect, social inclusion, health and wellness and personal growth
Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPA requirements
Ability to travel extensively within the catchment area
Preferred Qualifications Proficiency in French would be an asset
Bachelor's degree in a health related or social services discipline
Peer Support Certificate or Peer Support Core Competencies Training through Peer Support Canada
Teaching and Research St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
Provide documentation of the Tuberculosis skin testing
Posting date: July 29, 2026
Submission deadline: August 04, 2026
Stacy Kearns, Human Resources
Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.

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📌 Peer Support Associate, London ACT 2 (Ontario)
🏢 St. Joseph's Health Care London
📍 Ontario