Drive member satisfaction and innovation as a Member Experience Manager at Servus Credit Union in Devon. Lead and coach a team to enhance financial wellness for all members.

Join Servus Credit Union as a full-time Member Experience Manager, dedicated to inspiring Member Experience Advisors. Your role will significantly impact member engagement by coaching employees, addressing member needs, and promoting financial fitness. You’ll help create lasting impressions on our members right from their first visit.

Key Responsibilities:
• Motivate and coach employees on financial fitness opportunities
• Pursue new business opportunities proactively
• Analyze and solve problems quickly for member needs
• Adhere to policies and loss prevention guidelines
• Provide training and guidance for performance improvement

Requirements:
• Solid interpersonal and communication skills
• Experience in coaching or team management
• Problem-solving attitude and organization skills
• Interest in finance or related fields
• Long-term career growth mindset

Empower team collaboration, enhance member experiences, and drive results at Servus Credit Union.
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📌 Member Experience Manager at Servus (Alberta)
🏢 Servus Credit Union
📍 Alberta