Customerization
is looking for an experienced Senior Business Analyst and Project Manager (2 in 1) to
join our team. Our company focuses on Zoho implementation, solution design, integrations with 3rd party tools, and migration to Zoho.

- Full-time, 40 hr/week

- In-office
position (Concord, Vaughan)

- Experience working in IT consulting for at least 2 years - must

- Experience working with small and medium clients - must

- Applicants must
be legally eligible to work in Canada

Responsibilities:

Business Analysis

- Understand and analyze customer's business model
and processes

- Gather
customer's requirements

- Develop
Zoho solution design with the Zoho experts’ team

- Collaborate on tech pre-sale with our Sales team,
including running custom system demos and managing proposal development

- This is a customer-facing position

Project Delivery

- Develop project scope, plan, and tasks
backlog

- Manage
project tasks and timelines

- Lead
developers and system configurators

- Create
documentation

- Test
delivered solutions

- Develop
training materials and conduct customer training sessions

- Configure
and customize Zoho system – basic functions





Requirements

- Proven experience in business analysis - must

- Experience in project management and DEV team
management - must

- Experience in business software implementation and
configuration - must

- Proven experience of working with customers and
conducting meetings and workshops - must

- Excellent communication and verbal skills in
English - must

- Proven experience in business processes mapping and
design

- Good understanding of data modeling including ERD
and other design tools

- Familiarity with software configuration tools and
software development methodology

- Familiarity with software design and
integration patterns

Additional
requirements:

- Ability and willingness to work in a small and a
very dynamic and flexible team

- Strong self-education capabilities

- Ability to run multiple projects and activities
simultaneously

- Proactive approach and "can do" attitude

- Solid personal time management and prioritization
skills

- Ability to work in a multi cultural workplace and
strong collaboration skills

📌 Business System Analyst and Project Manager (Vaughan)
🏢 Important Group
📍 Vaughan