We are hiring a Manager and Team Lead, Residential Underwriting Quality AssuranceReporting To:Director, Quality AssuranceFull-Time/Part- Time:Full timePosting Date:January 17, 2026Closing Date:January 30, 2026Salary Range:$77,214 - $123,542Hours of Work:8:30 a.M. – 5:00 p.M.Grade:Office Location: 16.6Montreal, QCWhat we offer:Highly competitive compensation package which includes, base salary, bonus, advantages, and career advancement opportunities *Eligibility for benefits is dependent on the terms of employmentThe Opportunity: Reporting to the Director, Quality Assurance, the Manager leads a team of Quality Assurance Specialists who are responsible for the post-funding review of underwriting quality. The manager is responsible for guiding and motivating the team to meet targets and schedules while maintaining quality results How you will contribute: Ensure Quality Assurance reviews are conducted in a timely, efficient, and objective mannerSchedule reviews and allocate appropriate resources to meet targetsPerform "QA of QA" reviews and provide prompt feedback to team membersReview findings identified by the team to ensure accuracy and keep Sr. Management informed of any trends identifiedCompletes management reporting as requiredAssists with reviewing and responding the external auditsStays up to date with policy, product, investor, and insurer requirements. Manages the capacity of the team through efficient delegation of work and monitoring of productivity reports.Motivates team members to meet performance targets through ongoing feedback and coachingEstablishes performance and work standardsRecruits, interviews, hires, and onboards new employees as requiredProvides coaching,



training, support, and development to team membersLeads team meetingsConducts annual performance reviewsAdheres to policies/procedures to ensure AML requirements are met, when applicableThis position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French. The experience you need: Post-secondary education requiredPeople management skills—coaching, feedback, development of individuals and teamsAbility to build and maintain positive relationshipsAbility to manage and resolve conflictStrong communication skills—both written and verbalStrong analytical skillsOrganizational and time management skillsPositive team player with desire and ability to mentor othersEffective problem solving and decision making skillsMust have experience/knowledge of residential underwriting practicesFully competent in working with basic pc software and working knowledge of the suite of Microsoft office productsAbility to manage pressure in an environment of high volume processing with tight turnaround timesBilingualism (French, English) required - interactions with English-speaking customers or partnersWorking Environment and Physical Demands Analysis:Office environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.E. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer program.Why join First National?Competitive Compensation Comprehensive benefits program (i.E., Health Spending

📌 Manager And Team Lead, Residential Underwriting Quality Assurance - C$77,214 - C$123,542 A Year (Montreal)
🏢 First National
📍 Montreal