Operational Risk & Governance Analyst

Location: Toronto, ON (Hybrid)

Duration: August 3, 2026 - April 30, 2027

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Pay Rate: 35/hour + 4% Vacation Pay

Work Arrangement: Hybrid (Currently 2 days onsite; subject to change. Candidates must be flexible.)

About the Opportunity

Our client, a leading Canadian financial institution, is seeking a Process Analyst III to join the Wholesale Banking Governance & Controls team. This role supports critical Governance, Risk & Control initiatives, including Key Risk Indicators (KRIs), Risk Control Self-Assessments (RCSA), operational risk reporting, control testing, and executive-level governance reporting.

Key Responsibilities

- Support and enhance the Key Risk Indicator (KRI) program.
- Ensure adherence to Operational Risk Management (ORM) policies, standards, and governance requirements.
- Prepare and coordinate monthly and quarterly reporting, dashboards, and executive presentations.
- Support the Risk Control Self-Assessment (RCSA) program and related governance activities.
- Manage onboarding, maintenance, and monitoring of Key Risk Indicators.
- Respond to second-line review and challenge activities promptly.
- Assess KRIs and identify opportunities to strengthen risk measurement and reporting.
- Design and execute control testing programs to evaluate the effectiveness of key controls.
- Apply sampling methodologies in accordance with established testing guidelines.
- Conduct ongoing testing of key controls and compliance requirements.
- Analyze exceptions, identify root causes, and track remediation efforts through resolution.
- Partner with business stakeholders to develop corrective action plans for control deficiencies.
- Support remediation of documentation, process, and control gaps.
- Identify opportunities to improve controls, streamline processes, and enhance operational efficiency.
- Support ad hoc governance, risk, and control initiatives as required.




- Build and maintain strong working relationships across business and control functions.

Required Qualifications

- University degree required.
- 4-7+ years of relevant experience in:

Governance & Controls

Operational Risk

Internal Audit

Compliance

Risk Management

- Advanced knowledge of governance, risk, and control procedures, frameworks, and methodologies.
- Experience performing:

Audit testing

Control testing

Quality assurance reviews

Bank testing methodologies

- Strong experience with reporting, dashboarding, and data analysis.
- Proficiency with:

Microsoft Excel

PowerPoint

Word

Visio

- Strong analytical, research, and problem-solving skills.
- Ability to manage multiple priorities and meet tight deadlines.
- Excellent written and verbal communication skills.
- Strong stakeholder management and relationship-building abilities.
- Comfortable presenting findings and recommendations to senior leadership and executive audiences.
- Ability to work independently and collaboratively.
- Sound judgment and ability to handle confidential information with discretion.

Preferred Qualifications

- Wholesale Banking experience.
- Banking or Financial Services experience.
- Experience supporting RCSA, KRI, or Operational Risk Management programs.
- Strong understanding of business processes and operational controls.
- Knowledge of current and emerging risk trends.
- Capital Markets experience.
- Experience using analytical and reporting tools.

Nice-to-Have

- Experience using Power Apps for dashboard review, workflow management, and reporting activities.
- Development or application-building experience is not required

Ideal Candidate Profile





The successful candidate will:

- Demonstrate a strong risk mindset and the ability to identify issues, challenge processes, and escalate concerns appropriately.
- Have experience working within Governance & Controls, Audit, Risk, or Compliance functions.
- Possess strong reporting and dashboarding capabilities.
- Be comfortable working with senior stakeholders and executive audiences.
- Learn new tools and processes quickly.
- Thrive in a fast-paced, highly regulated banking workplace.

Important Notes

- This role sits within the Wholesale Banking Governance & Controls team.
- The primary focus is Governance, Risk, Controls, Reporting, and Testing.
- Candidates with primarily IT Analyst, Technical Analyst, Systems Analyst, or Technology-focused backgrounds will not be considered.

Why Apply?

- Opportunity to work with one of Canada's leading financial institutions.
- Gain exposure to enterprise Governance, Risk, and Control programs.
- Work closely with senior business leaders and stakeholders.
- Develop experience in Wholesale Banking and Capital Markets environments.
- Collaborative and supportive team environment.
- Valuable experience within a highly respected banking organization.

Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

Why Kelly?

At Kelly®, we’re committed to finding rewarding opportunities that help you thrive—both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!

📌 Operational Risk & Governance Analyst (Mississauga)
🏢 Kelly
📍 Mississauga