02 Aug
|
Socket.dev
|
Montreal
02 Aug
Socket.dev
Montreal
Drive cutting-edge solutions as a Customer Solutions Architect with TELUS. This role focuses on pre-sales strategy in telecommunications, emphasizing customer-first approaches across multiple technology sectors. TELUS seeks a Customer Solutions Architect to optimize pre-sales activities across data, voice, mobility, and IoT solutions.
In this role, you will partner with Sales Executives, leveraging your technical expertise to create customer-centric solutions. Your efforts will support top-line growth, facilitate faster contract execution, and enhance the customer experience. Key Responsibilities:
- Prime end-to-end solutioning for a diverse technology portfolio
- Simplify complex concepts for technical and executive audiences
- Partner with Sales to qualify and shape opportunities
- Build long-term customer relationships and drive satisfaction
- Engage in cross-selling and new logo acquisition efforts Requirements:
- 3–7+ years in telecommunications or pre-sales
- Knowledge of data networking, voice services, and mobility
- Preferred IoT/M2M knowledge and network architecture experience
- Expertise in API integration and telecom ecosystems
- Bilingual in English and French preferred Utilize your technical leadership and customer-first mindset to empower TELUS partners and drive transformative solutions.
📌 Customer Solutions Architect at TELUS (Montreal)
🏢 Socket.dev
📍 Montreal