Join Kelly Santini LLP as an engaged IT Manager focused on maintaining and evolving our technology landscape. Drive operational support, oversee security, and lead strategic initiatives in a law firm setting. We seek an IT Manager with extensive experience managing IT operations.

Your role will involve overseeing IT support across two locations and addressing the needs of both remote and in-office users. Strong vendor management and the ability to translate technical concepts will be key to your success. Key Responsibilities:

- Ensure secure and reliable operations for all users
- Monitor and manage IT ticketing processes for optimal service
- Facilitate onboarding/offboarding and manage device access
- Oversee vendor agreements and software licensing compliance
- Direct technology training and documentation for staff Requirements:
- 5-10+ years in IT operations management
- Degree in Information Technology or Computer Science
- Preference for Microsoft and cybersecurity certifications
- Demonstrated experience in technical initiatives
- Excellent communication skills for effective guidance Enhance the IT landscape at Kelly Santini LLP and contribute to our mission of a diverse, team-oriented workplace.

📌 Hands-On IT Manager for Legal Firm (Ottawa)
🏢 Kelly Santini
📍 Ottawa