Join Manulife as the Sales Enablement Tools Manager, specializing in CRM solutions like Salesforce. This hybrid role centers on strategy, user training, and enhancing sales team performance. In this pivotal position, you will manage the CRM product roadmap for Retail Investments, acting as the bridge between Sales stakeholders and the technical delivery teams.
Your hands-on experience with Salesforce will guide you in translating business requirements into scalable solutions that prioritize data integrity and user adoption. Key Responsibilities:
- Optimize workflows with Sales and Marketing teams
- Ensure high-quality delivery in partnership with Technology teams
- Provide training and documentation for end users
- Lead configuration and enhancements for various sales tools
- Identify gaps and recommend solutions for productivity improvements Requirements:
- 5+ years in CRM Management or related fields
- Strong capability in Salesforce user support and reporting
- Proven ability to manage concurrent tools effectively
- Adaptability in a rapid-changing environment
- Excellent stakeholder management skills Shape the future of sales enablement at Manulife by leveraging your CRM management experience and innovative mindset.