Lead a thriving retail environment as the Sales Manager at Michaels in Cal-Harvest Hills, Alberta. Drive sales performance and ensure an exceptional customer experience while managing operations and team dynamics. Michaels is seeking a Sales Manager to champion a high-performing selling culture in-store.

You will oversee front-end operations, enforce company standards, and coach your team to deliver best-in-class customer experiences. Your leadership will directly impact key sales results through effective management and continuous improvement in service delivery. Key Responsibilities:

- Lead adherence to Standard Operating Procedures and company policies
- Model best practices for customer experience and engagement
- Provide Manager-on-Duty coverage,



ensuring operational excellence
- Drive sales and oversight of the Knit & Sew Shop experience
- Support and coordinate Custom Framing operations and consultations Requirements:
- 3+ years of retail leadership experience
- Solid communication and team development skills
- Proven ability to handle fast-paced, customer-focused roles
- Willingness to work evenings, weekends, and holidays
- Capacity to lift and move merchandise when needed Elevate your retail career with Michaels by leading, coaching, and delivering a remarkable shopping experience.

📌 Sales Manager at Michaels in Alberta (Calgary)
🏢 The Michael's Companies
📍 Calgary