POSITION TITLE: On Call Receptionist

TERM: On-Call, as needed

SUPERVISOR: Administration Team Lead

Secwepemc Child and Family Services Agency (SCFSA) is a progressive and

culturally focused agency supporting family safety that endeavors to provide

outstanding practice to First Nations families residing in the communities of

the seven‐ member bands; Adams Lake, Bonaparte, Neskonlith, Simpcw,

Skeetchestn, Tk’emlúps te Secwépemc, and Whispering Pines/Clinton and

who reside in Kamloops.

Striving to provide exceptional family healing services through prevention-

based practice, SCFSA incorporates a Signs of Safety® framework as an

innovative, strengths-based, and safety-organized approach to child

protection casework.

Job Summary
The Receptionist effectively carries out reception and general administrative tasks providing excellent customer service as the initial greeter and welcomes visitors and callers. The Receptionist uses a cordial and professional approach, promptly addresses customer needs, and works to build effective relationships within the organization, associated agencies, government, and the public.

Qualifications

Education and Experience

- Experience in administrative or customer service is required
- Experience and knowledge of local Indigenous communities and their needs an asset
- High School diploma or equivalent

Skills and Abilities

- Proficient typing skills
- Proficiency in the use of computer programs for word processing, databases, spreadsheets, email and the internet, to the intermediate level (capable of using a large number of functions and feel confident using the program)
- Must have robust administrative,



organizational and communication skills
- Ability to deal tactfully and effectively with clients, customers, suppliers, and co-workers
- Ability to handle high stress situations including but not limited to escalated clients
- Ability to self-regulate, meet deadlines, have attention to detail and multitask
- Recognizes and respects all cultural diversity and has an understanding of Indigenous culture

Working Conditions

- Hours of work generally standard Agency working hours
- Receives regular supervision with direction and checks of the work performed

Conditions of Employment

- Must be able to obtain and maintain a Criminal Record Check
- Must have access to reliable transportation to and from work

Directly Supervises

- None

Pay Grade

- Starting wage is $29.1567

An eligibility list may be created.

Note: only screened in applicants will be contacted. As per Section 41(1) of the BC Human
Rights Code, preference may be given to qualified applicants of First Nations ancestry.
Preference may also be given to applicants who can demonstrate knowledge and/or experience with Secwepemc language, culture, history, and customs.

Job Type: Casual

Pay: From $29.16 per hour

Ability to commute/relocate:

- Kamloops, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have at least 6 months experience in an administrative position?
- Do you have a minimum of a high school diploma?
- Do you have any Office Administration training?
- Do you have any experience in working within a fast paced organization?
- Do you identify as First Nations/Indigenous?

Work Location: In person

📌 On-Call Receptionist (Kamloops)
🏢 Secwepemc Child & Family Services Agency
📍 Kamloops