Leverage your expertise in lifecycle marketing as a Lifecycle Growth Manager at Gorgias.

Drive onboarding, increase activation, and play a pivotal role in revenue expansion through AI-powered strategies.

In this high-impact individual contributor role, you will optimize end-to-end customer lifecycle experiences across various channels, from trial to renewal.

With a focus on customer retention and growth, you will design signal-based campaigns in collaboration with product, customer support, and marketing teams, ensuring a seamless shopping experience within conversational commerce.

Key Responsibilities:
• Own customer lifecycle strategy across multiple engagement channels
• Design and launch targeted, triggered marketing campaigns
• Develop retention and churn-prevention initiatives




• Collaborate closely with Product and CS teams
• Build technical infrastructure with Marketing Operations

Requirements:
• 5+ years in lifecycle marketing or CRM/email marketing
• Experience with lifecycle/CRM platforms like Customer.io
• Comfort using product data for campaign insights
• Proven ability to drive alignment across stakeholders
• Solid focus on improving existing processes

Maximize customer engagement while integrating marketing innovation at Gorgias.
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Required Skill Profession

Marketing & Media

📌 Lifecycle Growth Manager at Gorgias (Toronto)
🏢 Socket.dev
📍 Toronto