Zafin seeks an AI Knowledge Operations Specialist to enhance its AI Operating System.

This hybrid role focuses on managing knowledge assets to ensure AI solutions are reliable and explainable.

As an AI Knowledge Operations Specialist at Zafin, you will structure and optimize knowledge assets essential for AI engagement.

Your responsibilities include content preparation, governance management, and ensuring adherence to industry standards.

Collaborate with engineers and consultants to transform unstructured information into valuable AI agent-ready assets.

Key Responsibilities:
• Prepare and maintain content for AI agent use
• Implement metadata tagging and taxonomy management
• Conduct research to convert business knowledge into usable formats




• Monitor and improve knowledge quality metrics
• Document processes in a regulated banking context

Requirements:
• Degree in Comp Sci, Info Science, or related field
• Experience in content management and metadata tagging
• Solid analytical skills for unstructured data
• Familiarity with banking processes is a plus
• Knowledge of governance frameworks in the industry

Elevate AI performance by managing and curating high-quality knowledge assets at Zafin.
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Required Skill Profession

Management & Operations

📌 AI Knowledge Operations Specialist at Zafin (Toronto)
🏢 Zafinlabsamericasinc
📍 Toronto