POSITION: Zip Tour Guide

REPORTS TO: Supervisor, ZipTour Manager

LOCATION: Mount Washington ZipTour Centre

STATUS: Seasonal full-time with the potential of winter season employment for the right candidate.

Your Opportunity:

Mount Washington Alpine Resort brings mountain adventure with our Eagles' Flight ZipTour. We're seeking enthusiastic, hard-working, and reliable adventurers. As a ZipTour Guide, you will engage our guests in a positive and professional manner, providing an experience that is educational and exhilarating. You will take guests on zipline journeys while enriching their understanding of the local environment.

No experience necessary: we will train you!

Hours are variable and include evenings and weekends. Guides usually work two trips a day, tours are approximately three hours in length and guides are expected to be on site and ready 1/2 hour before their first trip of the day and up to 1/2 after their last trip of the day (mandatory for ancillary activities both pre and post tour). All shifts are subject to demand, and weather-related variables and can be modified or cancelled at very short notice. Based on interest and skill set, additional work may be available in other areas of the resort.

Position begins mid to late June and runs fill time through July and August, with weekends only through September.

We offer excellent benefits! Family seasons pass, food and retail discounts, pro deals, and access to wide array of fun mountain sports!





Responsibilities:

- Guide ZipTours for guests of all ages and abilities
- Read and completely understand the ZipTour operations manual for all equipment systems utilized.
- Demonstrate technical mastery of all ZipTour equipment, rigging and course infrastructure
- Ensure that tours are timely, safe and enjoyable for every guest
- Identify and manage risk and help maintain a clean work environment
- Maintain the cleanliness of the staff locker room together with your colleagues
- Develop a comprehensive knowledge of in-house departments and products
- Assist in course and equipment maintenance as and when needed
- Adhere to the policies and procedures of Mount Washington Alpine Resort.
- Assist other departments as needed.

Preferred Experience & Qualifications:

- Minimum 18 years of age
- Comfortable with heights, and competent in performing emergency procedures
- Experience leading groups, public speaking, and/or adventure guiding
- Organized, responsible, dependable, self-motivated, and attentive to detail
- Excellent communication skills, both verbal and written
- Ability to work outdoors in varied weather conditions
- Physically able to stoop, bend, kneel, stand, twist, and lift up to 25 kg
- First Aid certification would be an asset
- Previous experience working at heights and/or understanding the concept of mandatory safety at heights would also be an asset.

📌 ZipTour Guide (Courtenay)
🏢 Mount Washington Pacific ULC
📍 Courtenay