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Job Summary
The Quality Supervisor ensures that all soft body armor products meet stringent quality standards and comply with ISO 9001:2015 requirements. This role oversees quality control processes, supervises inspection teams, and drives continuous improvement initiatives to maintain product integrity and customer satisfaction.

Key Responsibilities

- Supervise daily quality control operations, including incoming material inspection, in-process checks, and final product audits.
- Ensure compliance with ISO 9001:2015 standards across all production activities.
- Develop and maintain quality documentation, including inspection records, calibration logs, and corrective action reports.
- Lead root cause analysis and implement corrective and preventive actions (CAPA) for nonconformities.
- Train and mentor quality inspectors on inspection techniques, documentation, and compliance requirements.
- Collaborate with production, product line and supply chain teams to resolve quality issues and improve processes.
- Monitor and report key quality metrics (e.g., defect rates, rework percentages,



audit findings).
- Drive continuous improvement initiatives using Lean concepts and A3 problem-solving methodologies.
- Ensure proper handling and traceability of ballistic materials and finished armor products.

Required Skills/Abilities

- Strong knowledge of ISO 9001:2015 standards.
- Excellent leadership and team development skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite and quality management systems (QMS).
- Ability to work in a quick-paced manufacturing environment.

Education and Experience

- Minimum 3–5 years of experience in quality supervision within manufacturing; defense or PPE industry preferred.
- Certification in Lean Six Sigma or similar continuous improvement methodology is a plus.

Physical Requirements

- Ability to stand and walk for extended periods on the production floor.
- Visual acuity for detailed inspections.
- Ability to lift up to 40 pounds occasionally.

📌 Quality Supervisor (Arnprior)
🏢 MED-ENG & PSP - THE SAFARILAND GROUP
📍 Arnprior