Become part of a transformative team at Intact as the Manager of Communications Orchestration in Montréal.

This role is centered on optimizing client interactions through creative orchestration strategies.

As Manager, you will oversee the coordinated execution of customer communications across digital channels.

Your leadership will focus on enhancing delivery quality while managing urgent communications efficiently.

The position emphasizes collaboration with various teams, ensuring clarity and success in communication initiatives and maintaining a centralized roadmap of priorities.

Key Responsibilities:
• Manage communication orchestration across digital platforms
• Drive alignment and standard practices across teams
• Ensure quality control and governance in all communications




• Lead technical delivery efforts for email communications
• Coordinate responses to urgent client requests quickly

Requirements:
• Over 10 years in marketing operations or CRM roles
• Minimum 5 years in leadership and coaching roles
• Familiarity with the Salesforce Marketing Cloud platform
• Excellent bilingual communication abilities
• Proven track record in managing diverse teams and projects

Join Intact to elevate your career in communications leadership with a focus on quality and impact.
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Required Skill Profession

Marketing & Media

📌 Intact Communications Orchestration Manager Role (Montreal)
🏢 Intact
📍 Montreal