Job Opening

CUPE 1263

Job Title

:

Food Service Worker (12) NP-FSW11 (Northland Pointe - Port Colborne, ON)

Job Opening Id

:

45776

# Required

:

1

Business Unit

:

Community Services

Division

:

Long Term Care Homes

Worksite:

:

Northland Pointe

Standard Hours

:

12.00 / week

Full/Part Time

:

Part-Time

Regular/Temporary:

:

Temporary

Salary Grade

:

9

Salary Range

:

$ 27.38 - $ 27.92

Post Date

:

2026-07-28

Close Date

:

2026-08-03

-

Location

Location: Port Colborne, ON

Temporary Duration

Approximate Duration: unknown

Division

Long Term Care Homes

Important Notices & Amendments

Applicants currently enrolled in an approved Food Service Worker certificate program are encouraged to apply. They will be considered for a FSW I position should there not be any fully qualified applicants in the file. FSW I applicants will be awarded the position under the FSW I pay grade, and afforded up to 3 years to become fully qualified as a condition of offer.

Job Description

JOB SUMMARY

Provides resident-focused food service in the Long Term Care Home, including: preparation of resident meals and snacks; distribution and service of resident meals; receiving, storing and managing the inventory of resident food and food service supplies; daily cleaning and sanitizing of dishes, utensils and equipment used for resident meal preparation, delivery and service; operation of equipment; as well as other related duties as required for compliance and the efficient operation of the home. Works according to all applicable standards, acts and governing bodies.

QUALIFICATIONS

EDUCATION

- Completion of Grade 12 or equivalent, plus
- Successful completion of one of the following as per legislation/Act:
- Food Service Worker certificate program
- Assistant Cook, Cook, or Institutional Cook certification program
- Food & Nutrition Management diploma or degree
- Active membership of the Canadian Society of Nutrition Management
- Registered Dietitian; or,
- An equivalent combination of education and/or experience as permitted by the applicable legislation/Act

- A current Safe Food Handling Certificate as required by legislation/Act

KNOWLEDGE/EXPERIENCE

- Up to 1 month of current related experience, preferably in a long term care geriatric setting
- Knowledge of kitchen operating procedures, food storage and safekeeping
- Knowledge of relevant policies, procedures, legislation, regulations, guidelines and best practices applicable to the long-term care sector
- Knowledge of resident/client safety issues and demonstrated capacity to apply resident/client safety practices

SKILLS

- Demonstrated commitment and ability to provide resident-centered support with integrity, dedication, compassion, and respect
- Strong listening, communication, teamwork and relationship-building skills
- Willingness to participate in ongoing learning, development and training (formal and informal)
- Ability to read menus
- Must possess the ability to read, write, and communicate in English
- Ability to follow oral and written instructions
- High standards of cleanliness and organization
- Strong attention to detail
- Time management skills in order to meet demanding schedules
- Competent working with digital/electronic technology; including electronic tablets, computers/laptops, food service-related software (i.e.Tray Card), and Microsoft Office products i.e. Outlook, Excel, web browsers, etc.
- Must be able to exercise judgement and initiative

SPECIAL CONDITIONS





- In accordance with the Corporate Policy and applicable Legislation/Regulation(s), the position requires the incumbent to undergo a Police Record Check and submit a satisfactory Vulnerable Sector Check, as well as complete any subsequent declaration or check as required by legislation/Act, regulation, and/or policy
- Compliance with any requirements, including immunization and screening measures, of the infection prevention and control program as required by applicable legislation/Act, regulation or policy; some measures are only recommendations (not requirements)
- Staff are required to be screened for Tuberculosis in accordance with the applicable legislation/Act

- Physically and mentally capable of performing the duties of the job
- Must have a good attendance record
- Must be able to work shift work, including days, afternoons, evenings and weekends

Shift Information

Currently scheduled 12 hours Days/Evenings shifts, may be required to work days, evenings and nights including weekends.

Part-time employees with standard hours of less than twenty-four (24) hours per week will be scheduled considering their preference outlined in the scheduling software (MyTime) when the schedules are being prepared in accordance with Article 19.02 (a).

The employer will endeavour to ensure that part-time staff are provided with alternate weekends free from work unless they have expressed open availability in the scheduling software (MyTime).

Any open shift that is not filled after considering preferences outlined above, the employer will schedule part-time staff who have not reached their part-time commitment of 24 hours starting with the most senior qualified to perform the work until all shifts are filled.

About Us

Build your career at Niagara Region

At Niagara Region, you can build a meaningful career while helping shape a strong, prosperous and inclusive community. Serving a diverse urban and rural population across 12 local municipalities, we deliver high-quality programs and services that make a difference in people’s lives every day.

As an employer of choice, we offer competitive compensation, comprehensive benefits, a defined benefit pension plan, wellness supports, learning and development opportunities, and flexible work arrangements where operationally feasible. If you are looking for rewarding work, a collaborative team environment and the opportunity to contribute to one of Ontario’s most unique and vibrant regions, we invite you to join us at Niagara Region.

WHY YOU SHOULD JOIN OUR TEAM

At Niagara Region, we believe in a culture that recognizes and rewards employees who consistently demonstrate character, competence, and high-performing characteristics.

Work/life balance is key to us at the Niagara Region, all employees are assigned to one primary long-term care location but with the opportunity to work in any of our other long-term care facilities which include locations in Fort Erie, Port Colborne, Welland, St. Catharines, Niagara-on-the Lake, Grimsby, and Niagara Falls.

If you are passionate about making a difference through providing exceptional health and personal care and believe, as we do at the Niagara Region,



that our long-term care homes should feel like any home should – warm, welcoming, safe, comfortable and affording our residents the ability to uphold their dignity, enjoyment of life, and quality of life, this position is for you.

To recognize, reward, and support our employees, we offer:

- Competitive wages and salaries
- Competitive perks packages – including benefits for part-time employees!
- Ontario Municipal Employees Retirement System (OMERS), a Defined Benefit Pension Plan
- Access to group home and auto insurance
- Flexible work arrangements
- Corporate Wellness Centre
- Wellness funds
- Discounted fitness memberships
- Employee and Family Assistance Program services
- Educational funding and subsidies to support current and/or future career opportunities
- A robust mentorship program with longer-term and shorter-term experiences
- Employee Recognition Program and peer-to-peer recognition programs

Don’t have every qualification?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.

Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

About Us

To recognize, reward, and support our employees, we offer:

- Competitive wages and salaries
- Competitive benefits packages – including benefits for part-time employees!
- Ontario Municipal Employees Retirement System (OMERS), a Defined Benefit Pension Plan
- Access to group home and auto insurance
- Adaptable work arrangements
- Corporate Wellness Centre
- Wellness funds
- Discounted fitness memberships
- Employee and Family Assistance Program services
- Educational funding and subsidies to support current and/or future career opportunities
- A robust mentorship program with longer-term and shorter-term experiences
- Employee Recognition Program and peer-to-peer recognition programs

CORPORATE VALUES

Our corporate values, which guide our decision-making and actions every day, include:

- Respect - We treat everyone equitably with compassion, sensitivity and respect
- Serve - We serve Niagara with pride, care and excellence
- Honesty - We value honesty, integrity and trust
- Choice - We believe in social, environmental and economic choices that support our diverse community
- Partnerships - We foster collaboration and value partnerships

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

- Email: [email protected]
- Phone: (phone hidden) or 1-(phone hidden)
- Bell Relay: 1-(phone hidden)
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department

📌 Food Service Worker (12) NP-(Northland Pointe - Port Colborne, ON)
🏢 Niagara Region
📍 Port Colborne