HVAC X Supply is a fast-growing wholesale distributor specializing in HVAC products for contractors and professionals. We pride ourselves on delivering top-notch customer service, a wide selection of inventory, and a convenient one-stop-shop experience.
Inside Sales Associate
We’re looking for a reliable, quick-learning, and customer-focused team member to join our front-counter sales team. This role is ideal for someone who enjoys face-to-face customer interaction, thrives in a fast-paced environment, and is eager to learn about HVAC products. The right candidate will also be adaptable, a strong multitasker, and willing to assist in the warehouse when needed.
Key Responsibilities:
- Greet walk-in customers and assist with product inquiries and sales
- Operate the cashier and handle POS transactions accurately
- Process product returns and exchanges
- Check and confirm inventory availability for customers
- Prepare and follow up on quotations
- Maintain a clean and organized sales counter area
- Collaborate with warehouse and sales teams to ensure excellent customer service
- Step in to support warehouse operations when required
Qualifications:
- Quick learner with the ability to gain knowledge of HVAC products
- Enjoys face-to-face communication and delivering great customer experiences
- Previous experience in sales, retail, or customer service preferred
- Strong communication and organizational skills
- Ability to multitask and adapt to a fast-paced workplace
- Willingness to support various roles, including occasional help in the warehouse
- Mandarin or Cantonese language skills are considered a strong asset
- Strong computer skills (email, inventory systems, POS)
- Positive attitude and a proactive, team-oriented mindset