Overview

Join our dynamic team as a Food Service Manager, where you'll lead and inspire a vibrant food service operation to deliver exceptional customer experiences. This energetic role calls for a passionate leader who thrives in rapid-paced environments, ensuring smooth restaurant management, superior food quality, and outstanding hospitality. As the driving force behind daily operations, you'll oversee food preparation, team supervision, and customer service excellence, creating a welcoming atmosphere that keeps guests coming back. Your leadership will foster a positive team environment while maintaining high standards of food safety and operational efficiency.

Responsibilities

- Manage daily restaurant operations, ensuring seamless coordination between kitchen and front-of-house teams
- Supervise food preparation and cooking processes to uphold quality standards and consistency
- Oversee POS (Point of Sale) systems like Micros to process transactions accurately and efficiently
- Lead hiring efforts by interviewing candidates and onboarding new team members with a focus on food handling, serving, and hospitality skills
- Train staff on food safety protocols, proper food handling, and customer service best practices
- Monitor cash handling procedures and reconcile daily sales to ensure accuracy
- Maintain compliance with health regulations and food safety standards across all operations
- Foster a positive team environment through effective leadership, coaching,



and performance management
- Handle customer inquiries or complaints promptly to ensure satisfaction and loyalty
- Implement operational improvements to enhance efficiency, service quality, and guest experience

Qualifications

- Proven supervising experience within the food service or restaurant industry with strong team management skills
- Extensive background in food preparation, cooking, and kitchen operations
- Familiarity with POS systems such as Micros or similar platforms for transaction processing
- Demonstrated leadership in restaurant management or hospitality settings
- Excellent customer service skills with the ability to handle challenging situations professionally
- Knowledge of food safety standards, proper food handling techniques, and health regulations
- Experience with cash handling procedures and financial reconciliation processes
- Strong communication skills for interviewing, training, and team development purposes
- Previous hotel or barista experience is a plus but not required; relevant restaurant experience is essential

Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We are committed to supporting your growth in the vibrant world of food service management!

Pay: $37.50 per hour

Benefits:

- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Work Location: In person

📌 Food Service Manager (Calgary)
🏢 AYCE K BBQ
📍 Calgary