Explore community impact as a Bilingual Service Navigator at Findhelp. This full-time role focuses on connecting individuals with critical social services in both French and English.

As a Service Navigator, you will engage with diverse service users, applying exceptional problem-solving skills to address their unique needs. Your social service or social work background will be integral in providing empathetic and effective support.

This role is vital in reducing barriers to accessing services, ensuring quick connections and improving community health outcomes.

Key Responsibilities:

- Engage clients through supportive and non-judgmental communication
- Assess client needs and co-develop effective solutions
- Provide trauma-informed support to service users




- Uphold service excellence by responding thoroughly to inquiries
- Adapt to changing client and organizational needs

Requirements:

- Proficient in French and English (oral and written)
- Minimum 2 years of social service experience
- Knowledge of trauma-informed practices and community services
- Demonstrated commitment to anti-racism and equity
- Solid teamwork and communication skills

Make a meaningful impact in communities while meeting diverse needs through effective service navigation.

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📌 Bilingual Service Navigator at Findhelp (Toronto)
🏢 Findhelp Information Services
📍 Toronto