Case Manager - 1 Full time, Permanent
This rewarding position reports to the Clinical Director, HPS. Case Managers deliver intensive case management and recovery oriented psychosocial rehabilitation support to individuals with a diagnosis of schizophrenia and schizoaffective disorder. They partner with clients and work together to achieve goals.

Responsibilities include:

- Support individuals with development and implementation of an individualized, comprehensive recovery-oriented plan based on the client's goals
- Develop a therapeutic connection with clients
- Assess and monitor client mental status
- Assess, develop a plan, and implement support and programs that facilitate client's recovery
- Monitor, evaluate and document progress and outcomes
- Advocates and links to other resources as required
- Work collaboratively with the HPS team
- Provide associate case manager and office ‘triage coverage' duties, as assigned
- Administer medication injections to clients of HPS (nurse only)
- Participate in medication stock and supply management (varying roles depending on discipline)
- Participate in clozapine monitoring system (varying roles depending on discipline)
- Participate in education of health professional students
- Participate in program evaluation activities
- Maintain clinical documentation at appropriate skilled standards
- Adhere to the administrative and clinical guidelines described in the HPS Policy and Procedure Manual
- Document workload measurement
- Complete OCANs on each client as per guidelines
- Other duties as assigned

Qualifications:



The successful candidate must be a regulated health professional in good standing with their respective college and have a minimum of a Bachelor's Degree or equivalent (RN, SW, OT). Experience in Mental Health and Addictions is required, preferably in a community setting.

Required

- Knowledge: Solid knowledge and understanding of mental health and addictions assessment and treatment, including mental status examinations, intensive case management (ICM), legislative and regulatory requirements relevant to ICM
- Attitude: Professional, respectful attitude, in keeping with recovery principles and HPS Philosophy including sensitivity to the diversity and uniqueness of HPS clients
- Clinical reasoning skills: Uses evidence informed reasoning, sound decision-making and problem-solving skills
- Communication skills: Demonstrates effective listening, verbal, non-verbal skills with clients and multidisciplinary team members and clinical documentation skills
- Experience: proven track record of developing therapeutic relationships, case management ability and documentation in clinical health records
- Experience and training in the following approaches is an asset: Cognitive Behavior Therapy, Dialectical Behavior Therapy and Motivational Interviewing,
- Responsible, accountable and quality management focused
- A valid driver's license, access to a reliable vehicle and insurance is required
- Computer literacy is required,



particularly office 365 and ability to learn new programs
- Bilingualism (French/English) or proficiency in a second language is an asset.

Additional benefits:

- Extended healthcare benefits (dental, paramedical, vision, prescriptions etc)
- Paid vacation time
- Education fund available
- Employer matched contributions to Healthcare of Ontario Pension Plan
- This position is part of an ONA Bargaining Unit
- Option to work up to 1 day per week at home upon successful completion of probationary period

We appreciate all applications, however only those chosen for an interview will be contacted.

Interested candidates apply to: [email protected]

Job Types: Full-time, Permanent

Pay: $38.80-$47.12 per hour

Expected hours: 35 per week

Benefits:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift - 0900-1700
- Monday to Friday

Application question(s):

- Are you a registered RN, SW or OT? (required)

Education:

- Bachelor's Degree (required)

Experience:

- Mental Health & Addictions: 1 year (required)

Licence/Certification:

- registration with professional college (required)
- driver's licence and vehicle (required)

Work Location: In person

Expected start date: Aug-Sept 2026

Job Types: Full-time, Permanent

Pay: $38.80-$47.12 per hour

Benefits:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Education:

- Bachelor's Degree (required)

Licence/Certification:

- Driving Licence (required)
- College Registration (required)

Work Location: In person

📌 Case Manager (Canada)
🏢 Hamilton Program for Schizophrenia
📍 Canada