Who are we?

We run a fun and dynamic operation and we’re infamous for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members.

The role:

The Duty Manager supports the Front Office Manager by inspiring our front office team to deliver great guest service.

Responsibilities:

- Ensuring exceptional guest service is provided by the Front Office Department
- Supporting our company culture
- Understanding and assisting with all Front Office positions and be able to perform most tasks associated with those positions.
- Training Front Office staff on an ongoing basis.
- Updating all Front Office procedural manuals on a regular basis
- Assisting with ensuring both Group and FIT reservations are properly entered and maintained.
- Ensuring all Reservations procedures are consistently followed.
- Other reasonable duties





Qualifications:

- Previous supervisory experience
- Enthusiastic attitude
- Hospitality background preferred
- Proficiency with Excel, PowerPoint, Word

This dynamic role includes the following Perks and Perks:

- Discounted Room Rates; Special rates for a Coast hotels across Canada, the USA
- Generous Friends & Family discounted room rates
- 50% off Food and Beverage at Bearfoot Bistro

Job Type: Full-time

Pay: $27.50 per hour

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- Supervisory: 1 year (required)

Location:

- Whistler, BC (required)

Work Location: In person

📌 Duty Manager (Canada)
🏢 The Listel Hotel Whistler
📍 Canada