Pursue a rewarding career as a Customer Service Specialist in Surrey, enjoying a blend of office and WFH days. Your focus will be on managing pension inquiries and enhancing customer experiences.

This position offers a structured 12-week training program within a leading organization known for its commitment to staff growth. You'll assist customers and Financial Advisors, addressing their questions and guiding them towards self-service options.

The role is tailored for those keen to advance within the Financial Services, Banking, or Insurance sectors.

Key Responsibilities:

- Assist customers and Financial Advisors via phone and email
- Resolve inquiries related to pension products
- Offer guidance on self-service resources
- Ensure timely resolution of customer issues
- Monitor and escalate at-risk customer situations

Requirements:

- Corporate customer service experience required
- Experience in Financial Services, Banking, or Insurance preferred
- Robust phone communication skills
- Ability to multi-task effectively
- Motivation to learn and grow within the company

Support customers effectively while enhancing your career within a supportive team.

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📌 Surrey Customer Service Specialist Role
🏢 ARCC CONSULTING
📍 Surrey