Infosys BPM recherche un(e) Leader pour un projet réalisé pour l’un de nos clients à Saint‑Nazaire.

Vous aurez l’opportunité de collaborer avec les meilleurs spécialistes du secteur et de créer des solutions innovantes et de haute qualité répondant aux besoins de nos clients.

Location: St. Nazaire

Key Responsibilities
Operations Management & Business Development
Manage delivery as per the agreement with the client
Bring functional expertise within business teams
Provide leadership to ensure alignment between all stakeholders
Develop and enforce strategic vision for Supply Chain Services
Grow the business, reduce supply chain costs, improve efficiencies, and execute the integrated business plan
Increase productivity by implementing improvement projects, and driving automation
To visit client onsite to strengthen the relationship
Participate in regular business meetings (monthly / quarterly reviews )
Stakeholder Management
Understand aeronautics client business
Build and maintain relations with client key stakeholders and establish collaborative environment
Client expectations and satisfaction management
Escalation prevention & escalation management
Participate in regular business meetings (monthly / quarterly reviews)




Retention & Talent Management
Conduct regular 1:1 meeting with employees (monthly) and career conversations (biyearly)
Set clear expectations / goals / objectives, monitor the progress and give actionable feedback (conduct employees progress review)
Reward employees and recognize the successes
Risk & compliance management
Oversee risk assessment and defining mitigation plans
Managing compliance with the contract, external regulations and corporate directives

Requirements
Minimum 3 years of leadership experience in a similar position Order Management area
Customer orientation and experience in maintaining relationships with stakeholders Very good communication skills Ability to make decisions and improvements
Highly developed organizational & time management skills
Fluent English and French
Professional experience in a corporate workplace is more than welcome

We Offer To The Candidates
Work for the prestige Client Logo
Career in the multinational company
Unique chance to take part in international projects and gain experience with various businesses
Set of social perks to choose fromSalary adequate to your competencies
Training program

📌 Operations Manager In Supply Chain Quebec (Canada)
🏢 Infosys
📍 Canada