Elevate client relationships as the Director of Client Onboarding at CIBC in Vancouver. Lead a dedicated team to ensure professional onboarding and service for Commercial Banking clients.

In this senior leadership role, you will oversee client onboarding and service operations, ensuring the highest quality experience. You will manage and empower a skilled team dedicated to effective relationship management, cash management revenue, and project oversight.

A hybrid work environment allows you to lead remotely while fostering client relationships in person.

Key Responsibilities:

- Direct onboarding and service processes for commercial clients
- Manage team performance and individual capability
- Consult on cash management solutions and proposals




- Collaborate with cross-functional teams for seamless service
- Monitor operational metrics for continuous improvement

Requirements:

- Minimum 5 years in relationship management and leadership
- Strong client and relationship management skills
- Proficient in Microsoft Office, especially Excel and Power Point
- Bachelor’s degree in Business, Finance, or a related field
- Experience with commercial clients and cash management

Drive impactful onboarding experiences while leading a capable team at CIBC.

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📌 Director of Client Onboarding at CIBC (Vancouver)
🏢 Socket.dev
📍 Vancouver