Become the voice of the client as a Client Delivery Manager with NTT DATA in Toronto. Manage engagements and drive the transformation to S/4HANA for enhanced customer value.
This pivotal role focuses on the customer experience for SAP HANA Enterprise Cloud. You'll collaborate closely with technical teams and stakeholders to ensure the delivery of high-quality services. As a trusted advisor, you will not only manage client expectations but also drive contract adherence and profitability. Your aim will be to cultivate long-lasting relationships and facilitate a seamless transition to cloud solutions.
Key Responsibilities:
- Engage clients to drive cloud standardization
- Lead customer engagements and align teams effectively




- Handle administrative project management tasks
- Manage proactive service delivery and support requests
- Conduct regular status meetings with clients and stakeholders
Requirements:
- Minimum of 4 years experience in project management
- 4 years in a customer-facing capacity
- 4-6 years in service management for multiple clients
- Familiarity with SAP technologies and cloud operations
- Bachelor's degree in relevant field
Leverage your customer-focused approach to enhance engagement and success for clients at NTT DATA.
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📌 Ntt Data Client Delivery Manager Role (Toronto)
🏢 NTT DATA North America
📍 Toronto