Elevate patient interactions as a Client Experience Associate at Stem Health in First Canadian Place. This hospitality-led role is focused on creating welcoming experiences for clinic members.
As a Client Experience Associate, you will greet members, facilitate smooth check-ins, and ensure a warm atmosphere at Stem Health's flagship clinic. You'll manage scheduling, support front-desk operations, and maintain the overall presentation of the reception area. Your ability to anticipate member needs is crucial for fostering a sense of trust and comfort in our innovative healthcare environment.
Key Responsibilities:
• Greet members warmly upon arrival and manage check-in
• Coordinate scheduling and handle front-desk inquiries
• Maintain a clean and inviting waiting area




• Address member feedback and escalate concerns as necessary
• Assist with administrative tasks to support clinic operations
Requirements:
• 1–3 years in client service or hospitality roles
• Exceptional interpersonal and communication skills
• Experience with scheduling software is a plus
• Comfortable in a quick-paced clinical setting
• Reliable and punctual with a client-first approach
Thrive in a role where your warmth and professionalism make a significant impact on client experiences at Stem Health.
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📌 Client Experience Associate at Stem Health (Toronto)
🏢 Stem Health
📍 Toronto