South East Toronto Family Health Team Manager of Technology & InnovationTitle: Manager of Technology & InnovationEmployment Term: PermanentReporting to: SETFHT CEOEmployment Type: Full-Time (1.0 FTE)Number of Positions: 1Location: Hybrid (All 3 Sites)Hourly Rate: $33.28 to $36.11/hourPosting Status: Open until filledBenefitsHealth & Dental benefits, including AD&D, Long-Term Disability (LTD), and optional Life InsuranceHealthcare of Ontario Pension Plan (HOOPP)Employee & Family Assistance Program (EFAP)Paid time off (vacation, sick, and personal days)Professional development time and fundingCompany DescriptionSouth East Toronto Family Health Team (SETFHT) is an academic primary care clinic affiliated with the University of Toronto. Our organization comprises a range of interdepartmental healthcare professionals, including physicians, medical residents, nurse practitioners, registered nurses, social workers, registered dietitians, patient care coordinators, pharmacists, physician assistants, and chiropodists, all supported by an exceptional administrative team. SETFHT is a proud partner at the Health Access Taylor Massey (HATM) clinic, which enhances primary care and interprofessional resources within the Taylor Massey community. SETFHT also utilizes existing community supports, services, and partnerships improve to comprehensive, equitable, and integrated primary and social care for local residents. SETFHT is dedicated innovation, continuous improvement, and the strategic use of advancing technology to strengthen care delivery, improve efficiency, and enhance the experience of patients, providers, and staff.Position ProfileThe Manager of Technology & Innovation is a vital member of the SETFHT Senior Leadership Team, responsible for providing strategic oversight, leadership, and optimization of information systems, digital health tools, cybersecurity, IT infrastructure, and data governance across all sites. This role combines practical technical expertise with innovative leadership to support the organization's digital transformation and innovation efforts. The Manager oversees initiatives to modernize systems, streamline workflows, maximize EMR utilization, and leverage emerging technologies to enhance operational efficiency, clinical effectiveness,



and the user experience.Role & ResponsibilitiesThe Manager of Technology & Innovation plays a key role in helping staff and clinicians work efficiently and effectively by leveraging technology, streamlining workflows, and promoting a culture of innovation across all SETFHT sites.Provide strategic leadership and organizational oversight for information systems, IT infrastructure, digital health tools, cybersecurity, and data governance across all SETFHT sitesLead the planning, implementation, and continuous improvement of technology initiatives that support clinical care, operations, and organizational prioritiesOversee the optimization and effective use of the Electronic Medical Record (EMR), including configuration, training, reporting, and workflow improvementsIdentify, evaluate, and implement emerging technologies and innovative solutions to improve efficiency, quality of care, and user experienceDevelop and maintain technology-related policies, standards, and governance frameworks, including privacy, security, and data managementEnsure cybersecurity risks are proactively identified and mitigated, and that systems comply with organizational policies and applicable legislationCollaborate with clinical leaders, operational managers, and external vendors to align technology solutions with user needs and organizational goalsProvide leadership for system upgrades, integrations, and digital transformation projects, including timelines, risks, and change managementMonitor system performance, reliability, and user feedback to support continuous improvementSupport data-informed decision-making through reporting, analytics, and system capabilitiesContribute as an active member of the Senior Leadership Team, supporting organizational planning, strategy, and cross-functional initiativesSkills & QualificationsPost-secondary education in information technology, computer science, health informatics, or a related field,



or an equivalent combination of education and experienceDemonstrated experience in IT leadership, digital health, or health information systems, preferably within a healthcare or primary care environmentStrong knowledge of EMRs, digital health tools, IT infrastructure, cybersecurity, and data governance principlesExperience leading technology projects, system implementations, and digital transformation initiativesAbility to translate technical concepts into clear, practical guidance for clinical, operational, and leadership audiencesStrong analytical and problem-solving skills, with a focus on improving workflows and user experienceProven leadership and collaboration skills, with experience working across interdisciplinary and clinical teamsExperience managing vendors, consultants, and external technology partnersHigh level of professionalism, judgment, and discretion when working with sensitive systems and dataExcellent communication, planning, and change-management skillsCommitment to SETFHT’s mission, values, and strategic priorities, including innovation, collaboration, equity, and continuous improvementAdditional InformationPlease be aware that the South East Toronto Family Health Team does not utilize artificial intelligence (AI) for screening, assessing, or selecting applications for this position. All hiring decisions are made by human reviewers.We appreciate all applicants' interest; however, only those selected for an interview will receive acknowledgment. Additionally, a criminal background check will be required for this role.SETFHT is dedicated to fostering a respectful and inclusive workplace and upholds Anti-Oppression principles. We encourage qualified applicants of all ages, races, ethnic origins, religions, abilities, gender identities, sexual orientations, and persons with disabilities to apply, reflecting the diversity of the communities we serve.In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations will be available throughout the hiring process upon request.SETFHT maintains a scent-free workplace. All employees, students, volunteers, and visitors are asked to refrain from wearing fragrances or scented personal care products (such as perfumes, lotions, hairspray, etc.) while on our premises.#J-18808-Ljbffr

📌 South East Toronto Family Health Team - C$33.3 - C$36.1 An Hour
🏢 South East Toronto Family Health Team
📍 Toronto