Join our mission to provide governments with exceptional experiences so they can do the same for their communities! We empower governments to deliver exceptional citizen experiences. Check out our'About Us'page for a deep dive into our product and what makes us exceptional.How will you help us make an impact?Reporting to the CFO, the Contracts Manager will be a critical link between our sales and operations teams—ensuring our customer contracts are executed efficiently, accurately, and on time. You’ll take ownership of the contracting process, driving deals forward by coordinating reviews, resolving bottlenecks, and managing communication between internal stakeholders and external clients. You’ll partner closely with our fractional legal counsel to ensure contracts align with company policies and risk tolerance while maintaining momentum toward closing deals.This role is ideal for someone who thrives on operational precision, cross‑functional collaboration, and the satisfaction of helping deals get done. It’s a highly autonomous position in a lean, fast‑paced environment, giving you the freedom to own and improve our contracting process end‑to‑end.Contract Management & CoordinationServe as the primary point of contact for the contracting process between Sales, Operations, Legal, and external clients.Draft, review, and edit contracts and related documents (NDAs, MSAs, SOWs) using approved templates.Partner with our fractional legal counsel on escalations, redlines, and non‑standard terms.Track and manage contract progress, ensuring that deals move swiftly through internal and client reviews.Maintain version control, execution status, and document integrity throughout the contract lifecycle.Deal Support & Process EfficiencyProactively drive contracts forward to meet sales and customer deadlines; identify blockersor ambiguities in deals and drive resolution without waiting for escalation.Ensure all necessary internal approvals (legal, finance, leadership) are secured before execution.Coordinate signatures through DocuSign or equivalent systems.Maintain accurate and up‑to‑date records in CRM (Salesforce) and contract management tools.Identify opportunities to streamline workflows, improve templates, and reduce turnaround times.Cross‑Functional CollaborationCollaborate closely with Sales, Customer Success, Legal,



and Finance to ensure contracts reflect business terms and compliance requirements.Support sales enablement by maintaining contract playbooks, FAQs, and negotiation guidelines.Work with Finance and Operations to align contract terms on pricing guidelines, billing, renewals, and revenue recognition requirements.Governance & ComplianceEnsure contract terms comply with company policies, legal standards, and data protection requirements.Support internal reporting on contract pipeline, risk areas, and cycle times.Maintain a complete and auditable repository of all executed agreements.What do you bring to the team?QualificationsBachelor's degree in Business, Law, or a related discipline or equivalent work experience.7‑10 years of experience in contract management, legal operations, or commercial administration, preferably in a SaaS or technology company.Working knowledge of commercial contracting principles and negotiation basics.Experience coordinating with legal teams or counsel on contract reviews.Strong organizational and project management skills with the ability to juggle multiple contracts at once.Exceptional attention to detail, accuracy, and follow‑through.Excellent written and verbal communication skills with both internal stakeholders and customers.Familiarity with CRM systems (Salesforce) and e‑signature tools (e.G., DocuSign).A proactive, solution‑oriented mindset. You anticipate needs, resolve roadblocks, and keep deals moving.Comfort working autonomously with cross‑functional stakeholders and minimal supervision.Ability to thrive in ambiguity and enjoy building process improvements in a growing organization.Key Success MetricsReduction in average contract turnaround time.Deal cycle efficiency and timely contract execution.Internal stakeholder satisfaction (Sales, Legal,



Finance).Accuracy and completeness of contract records and documentation.Adherence to compliance and policy standards.Bonus PointsExperience in GovTech or public sector contracting.Exposure to SaaS subscription agreements and related commercial models.Familiarity with data privacy laws.What's in it for you?We invest in and empower our team members with competitive compensation packages, well‑deserved time off and benefits to keep you and your family healthy!The base salary range for this role is expected to be between$115,000–$130,000based on the candidate's skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy.If you have questions about compensation as we move through the process, we're happy to discuss further.Advantages depend on employment type (full‑time, part‑time, contract, etc).Things to NoteBackground checksBecause our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.TravelAlthough we operate as a remote company, all roles are expected to participate in occasional travel for in‑person company‑wide or departmental meetings, typically 1–2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.We're committed to building an inclusive culture where our team memberstake ownershipover projects, tasks, and outcomes; bring agrowthmindsetto drive continuous learning and self‑development; have the ability tocommunicate courageouslyin a direct but respectful way; and arecustomer‑focusedby keeping the customer at the heart of decision‑making. It's the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow.We welcome and encourage candidates of all backgrounds to apply.Questions? We are here to helpIf you require accommodations in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in our hiring process for any reason, please direct your questions [email protected] we'll be happy to support you.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionManagement and ManufacturingIndustriesSoftware Development#J-18808-Ljbffr

📌 Contracts Manager - $115,000 - $130,000 A Year - Remote (Toronto)
🏢 Clariti
📍 Toronto