Join Oldcastle Infrastructure as a Customer Experience Specialist in Candiac, QC. This role focuses on managing customer inquiries and processing orders efficiently.
This entry-level position requires 1-2 years of customer service experience. Candidates will be responsible for promptly addressing inquiries and managing quotes related to a designated market. You will create customer cases, coordinate with various departments, and ensure effective communication while maintaining robust customer relationships.
Key Responsibilities:
• Process customer inquiries, quotes, and orders
• Provide courteous and timely customer service via calls and emails
• Update customers on their order status and changes
• Collaborate with sales, engineering, and transportation teams
• Create and manage customer cases in NetSuite
Requirements:
• 1-2 years of customer service experience
• Preferred experience in logistics or manufacturing
• Strong written and verbal communication skills
• Detail-oriented and able to multitask
• Proficient in MS Office, especially Excel
Demonstrate your customer service skills and foster positive relationships at Oldcastle Infrastructure in Candiac.
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📌 Customer Experience Specialist Candiac
🏢 Oldcastle Infrastructure
📍 Candiac