Enterprise Content Management DirectorJoin to apply for theEnterprise Content Management Directorrole atCanadian Cancer Society .Pay RangeCanadian Cancer Society provides a pay range of CA$96,000.00/yr - CA$144,000.00/yr, based on skills and experience.Job DetailsJob Title:Enterprise Content Management DirectorVacancies:1 new roleLocation:Ottawa, ON | Calgary, AB | Vancouver, BC | Montreal, QC | Halifax, NS | Toronto, ONWork Model:Hybrid Work ModelSalary Band:8 (96,000 - 144,000 CAD)Contract Type:Full‑time, 1‑year contractHELP SHAPE THE FUTURE OF CANCER CARE IN CANADAThe Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research, provide compassionate support for all affected by all types of cancer across Canada, and create a healthier future for everyone. We believe that addressing cancer requires a collective effort.MAKING AN IMPACTThe Enterprise Content Management Director (ECM Director) leads the implementation of CCS’s Enterprise Content Strategy and Roadmap to build scalable, sustainable content operations systems and processes, moving toward a mature content operations model. The role communicates progress, supports change management, and transitions the strategy from project‑based governance to ongoing operations. It collaborates closely with other Accelerated Digital Roadmap initiatives—particularly data—to align content and data standards, enabling integrated, personalized, and AI‑ready digital experiences.The ECM Director reports temporarily to the VP, Cancer Information and Policy, the business lead for the Enterprise Content Strategy (ECS) at CCS.What You’ll Be DoingLeadership and ImplementationIterate content strategy and plan based on changing organizational priorities and insights or updated user journeysEnable and support business adoption and optimization of centralized ECS platforms in collaboration with tech and business leadsImplement processes and leverage technology and automation to optimize content workflows and performanceOnboard and support business areas adopting enterprise content capabilities to improve operational workflowsCreate and maintain project plans, dashboards, risk registers, and maturity roadmaps for continuous content operations program improvementContent Alignment, Governance and PerformanceEstablish content governance model and framework, and lead a cross‑functional content governance committee to optimize the end‑to‑end flow of content from creation to deliveryDefine enterprise roles and responsibilities at both enterprise and team levelsEstablish enterprise processes for content creation, management, and archiving to ensure compliance and qualityHelp transform journey maps into content operationsOversee enterprise content audits to assess structure, reuse, and metadata readiness, using findings to guide governance, standardization, and alignment with content strategy goalsStandardize metadata, taxonomy, templates, and optimize workflows, content models and authoring guidesCollaborate and define enterprise content KPIs (e.G., implementation and adoption progress, content optimization and efficiency)



to make evidence‑based decisions and support teams in tracking their own specific content goalsEstablish and support maintenance of shared content libraries of reusable assetsEnsure content operations are compliant with AI, copyright, accessibility, and other regulatory standardsEnsure transparency and accountability by tracking progress against portfolio milestonesCollaboration, Stakeholder Engagement and Change ManagementAct as a trusted partner across business and technology stakeholdersAlign all teams to shared enterprise content goals and facilitate regular strategy reviews across departments to ensure strategic alignment and performance monitoring, while also enabling teams to tailor content for specific audiences and channelsCollaborate with data governance, personalization, UX, omnichannel, and localization leads to optimize content for all business areasDevelop or provide training for new processes and tools to build a robust culture of content stewardshipDevelop and manage communication across teams to share implementation progress, celebrate wins, and demonstrate impactContribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexualityOther projects and duties as assignedQualificationsPost‑graduate education preferably in information architecture, library sciences, information management, or a related field10–15 years of experience in a comparable field, holding senior‑level rolesExperience in content strategy, information architecture, and content management systemsExtensive experience developing and implementing content governance frameworks, policies, and metadata standardsHands‑on experience with content management, digital asset management; component‑based design systems; information architecture and content governanceLeading people and change managementA systems thinker with proven experience in implementing multi‑tier enterprise systems and managing cross‑organizational projectsStrong stakeholder engagement, relationship building, change management, and training delivery capabilities in enterprise environmentsLeadership and motivational skills: proven ability to lead and motivate teamsExcellent communication and interpersonal skills: ability to communicate effectively with both technical and non‑technical usersProblem‑solving skills and adaptability: ability to solve complex problems creatively, adapt to changing environments and manage multiple prioritiesCollaboration and co‑design: ability to work effectively with diverse teams and stakeholders to create solutions that meet shared goalsStrong analytical skills and evaluation:



ability to analyze data and make evidence‑based decisionsBilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regionsOther qualifications may applyWhat You Can Expect From UsCCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change.COURAGEOUS UNITED CARING RIGOROUSWe offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance, and a fulfilling work environment where your efforts make a meaningful impact daily.COME AS YOU AREAt CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.How To ApplyQualified candidates are invited to submit their resume, cover letter and salary expectations by January 11, 2026.We thank all candidates for their interest and advise that only those selected for an interview will be contacted.Other InformationCCS is dedicated to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process, ensuring a great interview experience for you.In keeping with CCS’s mandate to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.Privacy DisclosureWe collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidity, and to generate recruitment‑related reports. If selected for a position at CCS the information provided will be used for the purposes of pre‑employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. You may contact [email protected] for more information about our privacy practices.AI DisclosureWe are committed to transparency and the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI‑assisted outputs to ensure fairness, accuracy, and alignment with our values.Connect With UsLinkedIn | Facebook | YouTube | Bluesky#J-18808-Ljbffr

📌 Enterprise Content Management Director - C$96,000 - C$144,000 A Year (Toronto)
🏢 Canadian Cancer Society
📍 Toronto