Become a vital part of the Town of Canmore's recreation team as a Customer Experience Agent. Your role will center around exceptional service and community engagement in a beautiful Rocky Mountain setting.
As a Customer Experience Agent, you will be responsible for creating an inclusive atmosphere for all visitors to Canmore's recreation facilities. This position involves managing memberships, admissions, and program registrations while providing skilled responses to customer inquiries. You'll also contribute to team development through training and operational support, ensuring efficient service delivery.
Key Responsibilities:
• Deliver exceptional customer service with professionalism
• Process membership applications and program registrations accurately




• Maintain up-to-date knowledge of facility operations
• Assist with staff training and onboarding
• Operate recreation management software efficiently
Requirements:
• Strong background in customer service roles
• Proficient in Microsoft Office, especially Excel and Word
• Capable of handling cash transactions accurately
• Excellent communication skills for effective team collaboration
• Commitment to health and safety guidelines
Help foster a welcoming and supportive environment for visitors in Canmore.
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📌 Customer Experience Agent in Canmore
🏢 Canadian Rocky Mountain Resorts
📍 Canmore