Become the voice of Fleetworthy as a Customer Service Specialist. Deliver top-notch support through phone, email, and chat, enhancing the customer experience in fleet readiness solutions.
As a Customer Service Representative at Fleetworthy, you'll play a vital role in fostering strong customer relationships. Your professionalism and solutions-oriented mindset will shine as you assist various accounts including fleets and owner-operators. You'll handle inquiries, monitor accounts in CRM, and contribute to the continuous improvement of our service offerings.
Key Responsibilities:
• Address customer inquiries through phone, live chat, and email
• Resolve billing questions and investigate customer issues
• Update customer accounts accurately in internal platforms




• Collaborate with team members for timely issue resolution
• Participate in mentoring and team improvement initiatives
Requirements:
• Associate degree in Business or Communications required
• 1-2 years of customer service experience preferred
• Robust problem-solving and communication skills
• MS Office proficiency, especially in Excel
• Organized and detail-oriented work style
Elevate customer support through effective communication and dedication at Fleetworthy.
#J-18808-Ljbffr

📌 Fleetworthy Customer Service Specialist (Edmonton)
🏢 Bestpass by Fleetworthy
📍 Edmonton