- Compile orders and instructions received from customers
- Organize tasks to accomplish assigned work
- Oversee and plan the operational logistics of the organization
- Track and complete work orders in a timely manner
- Monitor the movement of supplies and materials between departments
- Prepare and submit operational and progress reports
- Arrange for maintenance and repair work as required
- Maintain work records and operational logs
- Organize warehouse and work areas to ensure efficiency
- Perform general office and administrative duties
- Resolve work-related issues, provide technical advice, and recommend measures to improve productivity and product quality
- Compile worksheets and specifications for customer orders
- Coordinate activities with warehouse and production units
- Monitor production progress and follow up on work orders
- Provide excellent customer service and respond to customer inquiries
- Conduct performance reviews and coordinate, assign, and review work
- Requisition or order materials, equipment, and supplies as needed
- Communicate with ships, aircraft, and other remote operations
- Keep track of shipments and organize inventory records
Qualifications
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in freight forwarding
- Canadian International Freight Forwarders Association (CIFFA) certification is considered an asset
- Ability to work independently with minimal supervision
- Robust communication skills, both verbal and written