This position is responsible for leading the loan servicing team responsible for the post funding administration of property taxes, insurance and PPSA renewal, issuance of maturity letters and gathering of financial statements from CMG clients are required under the Commitment Letter and Loan Documents. The mandate requires the incumbent work with Business Support Services and MCAP Corporate IT to issue annual Borrower Statements, leverage the use of CMG’s technology and continually improve the loan administration process.The incumbent is expected to be knowledgeable of LMS Mortgage System and CMG’s obligations under its various investor contracts performed by the loan servicingPost-Funding Activities on Commercial MortgagesEnsure terms of commitment letter and investor contracts are metFor loans on property tax escrow: calculate installment payments, collect funds from Borrower and pay the required amounts ensuring that no penalties are incurredFor loan on non-property escrow: follow up and confirm that payments are being made by the Borrower on a timely basisAccountable for timely and accurate completion of post-funding activities by Mortgage SpecialistsResponsible for maintaining data integrity of LMS mortgage systemEffectively liaise with all parties (e.G. borrower, broker, investor, underwriter/analyst, solicitor, 3rd party service provider) from initial request through to completion of the transactionApprove loan documents for executionApprove mortgage statementsReview health check reports and ensure appropriate action takenExpert on all Commercial Lending ProgramsHandle specialized servicing for CMBS,



CMB and Subserviced programsMaintain expert knowledge of investor contracts and standard lending documentsFirst level escalation for non-routine issuesConduct process analysis, identify opportunities for improvement, provide recommendations and liaise with Business Support Services to implement any changesRepresent the commercial team as subject matter expert on projectsIdentify continuous improvements for operational business processesMonitor team activities, to identify issues/opportunities and alternative courses of action and that service levels are metRecommend changes to systems, policies and procedures, and programs toward improving resultsLead and Manage StaffChampion the company’s Vision, Mission and Values as set out in the Strategic Plan both internally and externally within the industry.Recruit and develop the right people that believe in and reflect in their behavior MCAP’s Values and culture.Establish, monitor and communicate performance standards for direct reports ,reinforcing individual results, work quality, continuous improvement, teamwork and achievement of MCAP’s objectives.Educate,



coach and counsel staff to ensure they are empowered to effectively handle their roles in a confident and professional manner.Ensure a continuous improvement culture is established and encouraged.Other ActivitiesLiaise with internal and external contacts on Commercial Servicing auditsRecommend changes to procedures geared towards increasing efficiencyDraft process updatesParticipate in Audits and System testing upgradesOther activities as required to meet objectives of the Commercial Servicing unitWhat You Bring To The TeamMinimum of 10 years’ experience in commercial mortgage administrationIndepth understanding of Commercial Mortgage Life CycleProven ability to master recent technologyProficient with Outlook, MS Word,MS Excel and PLMWorking knowledge of and MS PowerPointAbility to lead change initiatives and to foster a positive employee relations environment.Excellent verbal and written communication skills with all levels of the organization.Ability to multi-task in a fast paced environmentStrong interpersonal skills and the ability to interface with all levels within the organization.Ability to pull resources together to meet deadlines.Ability to work effectively in a diverse work group.Excellent problem-solving and conflict resolution skillsExcellent planning and project management skillsProven ability to coach, mentor and train staffCarries out duties with integrity and takes responsibility for actions.Post-secondary diploma or degreePosition #:req2172Employment Status:Permanent Full TimeNumber Of Openings:1Department:Commercial MortgageInternal Job Title:Manager, Loan Administration and ServicingSalary Range:$78,000 - $95,000If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you!#J-18808-Ljbffr

📌 Manager, Loan Administration And Servicing, Commercial Mortgages - C$78,000 - C$95,000 A Year (Toronto)
🏢 MCAP
📍 Toronto