Business Analyst page is loaded## Business Analystlocations: Toronto, Ontario: Sun Life Waterloo Kingtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:**The Client Connect (CC) team is a collection of Pods within the Client Experience Office (CXO) responsible for helping our clients achieves lifetime financial security and well-being by proactively providing personalized, useful and actionable information. The team has become a leading digital client engagement platform that is fueling the velocity of the Sun Life Canadian business units.* Support marketing campaign design and manage approvals through analyzing and developing business, IT, and data requirements, and delivery in channels such as email, web, mobile, call centre etc.* Discover and analyze the business, data and IT capability needs to support recent marketing campaigns* Translate business and marketing communication needs (messaging, call to action, eligibilities) into requirements* Liaise and coordinate with other business groups including data and analytics; project management; operations, and ITto move requirements towards execution* Provide process support to the marketing agile team* Execute the testing and validation of marketing campaigns* Provide escalation support to troubleshoot issues, identify root causes and implement effective resolutions* Attention to detail* Proactive communication and partner collaboration* Adaptable: maintains effectiveness while managing competing demands,



dealing with frequent change, delays or unexpected events* Natural sense of urgency and drive to reach goals with high efficiency* Ability to translate complex business needs into a technical requirements* Innovative; looks for new andsometimes unconventional approaches* Advanced Microsoft Excel skills* Familiar with the creation and execution of test cases (regression, etc.)* Leadership skills with proven ability to go above and beyond* Experience with digital marketing in a direct marketing capacity* Experience with digital deployment tools such as SAS and Adobe Campaign preferred* 3 years of experience as a Business Analyst, with proven ability to match business requirements to marketing strategy* Degree in Marketing or Communications* Being part of our journey in developing the next greatest digital experience* An environment of continuous learning and improvement* Being part of an organization that offers the best experience by doing what is right and caring for our ClientsThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas advantages our Clients, the communities where we operate and all of us as colleagues.



We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.**Salary Range:**60,000/60 000 - 97,000/97 000**Job Category:**Business Analysis - Systems**Posting End Date:**18/01/2026**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, cooperative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit#J-18808-Ljbffr

📌 Business Analyst - C$60,000 - C$97,000 A Year (Toronto)
🏢 Sun Life
📍 Toronto