01 Aug
|
Taurus
|
Toronto
Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.Taurus is a global leading digital asset infrastructure provider for banks, corporates and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and reliable coins.We are looking for ambitious and driven individuals to support our fast global growth.TheTechnical Delivery Manageris the single point of accountability for the technical lifecycle of every client engagement — from supporting the pre-sales team on RFPs and solution design, through integration and go-live, to production stability and long-term enhancements. The role sits in the Solutions team and operates at the intersection of three teams: Pre-Sales, Product Engineering and Customer Success.On the client side, the Delivery Manager ensures continuity — the same person who scopes the deal is responsible for the client's experience two years later. On the product side, the Delivery Manager bridges between Product and clients: tracking which clients are on which version, coordinating upgrades, and ensuring that releases are properly communicated so no client is caught off guard by a breaking change or a missed update.TasksOwn deliverables as a product. Maintain a cohesive package of documentation and technical artifacts necessary for customers install, integrate, and operate Taurus Protect.Track delivery KPIs: time-to-integration, SLA adherence, incident resolution time, client satisfaction (in coordination with Customer Success), and version coverage per clientTrack and coordinate client projects across pre-sales, integration, deployment,
and production — ensuring technical continuity without performing sales directlyMaintain a live, accurate view of each client's deployment model and installed product versionParticipate in customer ticket rotationWork closely with the Pre-Sales team on RFPs, PoC integrations, solution design workshops, and effort estimatesCollaborate with Customer Success to align on client status, release follow-up, operational issues, and satisfactionCoordinate with the Product Engineering team on upcoming releases, ensuring each client is informed and prepared ahead of deployments that affect themServe as primary technical escalation point for client CTOs, architects, and integration teamsLead client onboarding: API design review, SSO/connector setup, technical coordinationBuild and execute joint success plans with clients, tracking adoption and milestones through go-live and renewalAct as Local Manager for administrative matters relating to the Canadian entityManage, mentor, and grow a team of 3–8 Solutions Engineers in VancouverRequirements5-8+ years in technical delivery, professional services, or solutions engineering in fintech, banking, or digital assets3+ years managing cross-functional technical teamsStrong communication and client interaction skills,
with the ability to explain technical topics to both technical and non-technical audiences.Demonstrated ability to drive creation and maintainance of client-facing deliverables including technical artifacts and documentationExperience with Python is a plusHands‑on familiarity with REST APIs, SSO, database, containers and cloud infrastructure (AWS, Azure, or GCP)Working knowledge of secure SDLC, DevSecOps practices, and CI/CD pipelinesFluency in Agile at scale — PMP, Scrum, Kanban, or SAFe — and tooling such as Jira and ConfluenceStrong ability to work across team boundaries — coordinating with Product, pre-sales, and Customer Success without direct authority over those teamsExperience embedding regulatory compliance into delivery — AML/KYC, MiCA/Travel Rule, FINMA requirements, ISO 27001 / ISAE 3402 a plusPMP, SAFe certification a plusAWS/Azure Solutions Architect a plusHighly autonomous, curious, and focused on outcomes and client success.Willingness to travel regularly for client engagements.BenefitsWe offer a competitive compensation package designed to reflect the scope and seniority of this role:Base salary: CAD 160,000 – 185,000, commensurate with experienceRRSP matching programComprehensive group benefits planHybrid work model with flexibility to work remotelyA high-impact, autonomous role within a lean and fast-moving fintech organization, where your decisions shape client outcomes directlyWork at the cutting edge of digital assets and financeCollaborate with world-class engineers and security expertsAs the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and deliver mindset. We are an equal opportunity employer.NoteWe will not consider applications via agencies.taurushq[.]com#J-18808-Ljbffr
📌 Technical Delivery Manager Vancouver - C$160,000 - C$185,000 A Year (Toronto)
🏢 Taurus
📍 Toronto