We are looking for a Salesforce Administrator to manage day‑to‑day configuration and performance of the Salesforce platform, ensuring system stability, data integrity and efficient workflows. The role supports Sales Enablement teams with training and adoption.

Responsibilities

- Own day‑to‑day administration, configuration, and performance of the Salesforce platform.
- Enable scalable execution by ensuring system stability, data integrity, and efficient workflows.
- Administer and configure Salesforce Lightning, including Sales Cloud, Service Cloud, profiles, roles, permissions, layouts, and objects.
- Build and maintain declarative automation such as Flows, approval processes, and validation rules to support business requirements.
- Manage data quality, duplication, governance, and hygiene standards across account, contact, pipeline, and campaign data.
- Provide primary Salesforce user support, including access management, issue troubleshooting, ticket resolution, and system documentation.
- Create reports and dashboards, identify system inefficiencies, and support release cycles, enhancements, and roadmap‑driven improvements.

Physical Environment / Working Conditions

- Office environment
- 0% travel through Canada and the USA

Requirements





- Salesforce Administrator Certification (ADM 201) required.
- 3–5+ years of Salesforce Administration experience, preferably supporting sales organizations and pipeline management.
- Strong understanding of Salesforce Lightning, including Sales Cloud and Service Cloud.
- Proficiency with declarative automation tools, with Flows preferred, along with robust data management and analytical skills.
- Strong problem‑solving, attention to detail, prioritization, stakeholder communication, and collaboration skills in a fast‑paced workplace.

Benefits

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs

Inclusive and Diverse Workplace

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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📌 B Salesforce Administrator (Richmond Hill)
🏢 Staples Canada
📍 Richmond Hill