Elevate automotive warranty processes with LGM as a Performance Effectiveness Specialist. This hybrid role focuses on data analysis, efficiency improvements, and effective training programs.
Join LGM, a leading provider in warranty and insurance services, as a Performance Effectiveness Specialist. You will collaborate with teams to design automated workflows and optimize claims processing. This role requires strong analytical skills, process improvement expertise, and the ability to deliver training to increase departmental effectiveness.
Key Responsibilities:
• Develop strategies and frameworks for auto adjudication
• Optimize workflows and business rules for efficiency
• Create and maintain performance reporting with the Data team




• Conduct auditing on automation rules for effectiveness
• Support process design and change management initiatives
Requirements:
• 3+ years in the automotive industry
• 3+ years in process improvement and system design
• Proficiency in MS Office and data analytics tools
• Robust communication and training skills
• Understand warranty claims processes thoroughly
Utilize your analytical and organizational skills to enhance warranty operations at LGM.
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📌 Performance Effectiveness Specialist at LGM (Vancouver)
🏢 LGM Financial Services
📍 Vancouver