Elevate the customer journey with Scotiabank as a Senior Customer Experience Associate in Sherbrooke, Quebec. Your role is crucial in delivering exceptional service while supporting clients with their financial goals.
As a key player in the Canadian Banking Branch network, you will nurture relationships, provide effective solutions, and identify sales opportunities. Your enthusiasm for technology will empower customers to utilize mobile banking for their needs, making daily transactions seamless and straightforward.
Key Responsibilities:
• Act as a lobby leader for customer assistance
• Identify and fulfill simple sales opportunities
• Nurture long-term customer relationships
• Promote the use of mobile and digital banking options
• Help customers effectively manage their banking needs
Requirements:
• Strong customer service and sales experience
• Ability to work in a adaptable schedule
• Proficiency in digital/self-service banking tools
• Previous banking experience is a significant asset
• Bilingual in English and French
Contribute to a customer-first culture and leverage your skills to help clients achieve their financial objectives.
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📌 Senior Customer Experience Associate at Scotiabank (Sherbrooke)
🏢 Scotiabank
📍 Sherbrooke