Join DUCA as a Member Service Specialist in Guelph and provide outstanding Member support. This part-time role focuses on engaging with Members and identifying their financial needs.
As a Member Service Specialist at DUCA, your passion for helping customers will shine through. You’ll assist in promoting bank services, answering inquiries, and building lasting relationships with Members. This role requires a blend of organizational skills and a friendly demeanor to ensure Member satisfaction.
Key Responsibilities:
• Delight Members with personalized service and guidance
• Explain DUCA’s service features and open recent accounts
• Conduct follow-up calls and appointment bookings
• Handle various banking transactions efficiently
• Spot and address Members' financial needs proactively
Requirements:
• High School Diploma; postgraduate preferred
• Minimum two years' experience in customer service
• Proficient cash handling and accounting skills
• Familiarity with computer systems
• Strong attention to detail and communication abilities
Bring your customer-centric approach to DUCA and contribute to enriching our Members' banking journeys in Guelph.
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📌 Member Service Specialist at DUCA Guelph
🏢 Duca
📍 Guelph