The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

Responsibilities

- Travel to patient's homes in the community
- Work collaboratively with multidisciplinary teams in a community setting
- Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
- Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
- Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
- Ensures that all patient concerns and complaints are addressed and documented in a timely manner

Qualifications

- Current registration with the Colleges of Nurses of Ontario (CNO) in positive standing
- Minimum three (3) years' experience with progressive leadership responsibilities as a direct supervisor,



preferably in a community setting
- Valid driver's license and has access to a reliable vehicle
- Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
- Ability to write reports and communicate effectively in writing and verbally.
- Excellent English verbal and written communication skills (Additional language skills considered an asset)
- Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation

This position is a current vacancy

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

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📌 Home Support Supervisor (Toronto)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Toronto