As a Service Supervisor, you will represent Toro Aluminum on job sites and home sites, acting as the face of our brand. You will supervise a team of Service Technicians, coordinate service activities, and ensure all work is completed safely, efficiently, and to the highest quality standards.
Key Responsibilities
Leadership & Supervision
- Ensure technicians have the tools, equipment, and information needed to succeed.
- Report on performance or operational concerns to management.
Health & Safety
- Enforce compliance with the Occupational Health & Safety Act and company safety policies.
Technical Operations
- Serve as the primary contact for homeowners and contractors, ensuring a positive service experience.
- Coordinate service schedules to meet project deadlines and client expectations.
- Maintain and service vehicles and equipment; restock supplies as needed.
Customer Service
- Represent Toro Aluminum professionally in all interactions with clients and stakeholders.
Administrative Duties
- Complete all required documentation, including timesheets, service reports, marked‑up drawings, inventory logs, and order forms.
Qualifications
Education & Licensing
- Valid Class 5 Driver’s license required.
Experience
- Experience in the construction industry or similar industry required.
- Experience with window installation or service is an asset.
- Proficient with power tools and comfortable working at heights.
- Swing stage and suspended access certification is an asset.
- Reliable, punctual, and able to thrive in a quick‑paced environment.
- Demonstrated proficiency in computer applications, including Microsoft Office.
Compensation: $30.00 - $50.00 per hour, Tuesdays to Saturdays
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📌 Field Service Supervisor - Glazing & Window Systems (Port Coquitlam)
🏢 Toro-Group-of-Companie
📍 Port Coquitlam
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